
Scott Clark Honda
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This by far has been the worst experience I have ever had with a dealership!! First of this is the first time we have bought a car outright and to have such an awful experience has really soured me. My hus with a dealership!! First of this is the first time we have bought a car outright and to have such an awful experience has really soured me. My husband liked the car but I couldn't stand the salesman. He talked way too much, didn't answer my questions straight forward, and left me sitting for over 30 minutes while he drew up the paperwork which should have already been done before we got there as we called ahead and told him we were coming to purchase the car. Then the car was missing a privacy screen which we were told would be replaced before we left and it wasn't, we paid with two checks from two accounts, one of which they were supposed to hold until I called them as I was getting funds transferred and they didn't which resulted in an overdraft on my account and fees which they said they would repay and didn't. To top this they run a credit check on us for no reason, we were paying cash and everyone knows the more this is done the more it affects your credit. We have excellent credit and when I called to ask why I simply got a run around of no one knowing why?!*# To top it all my temporary tag has expired and when I called DMV to check on it I find out that the dealership never even registered the vehicle until the day before it expired BUT the plate is on its way and hopefully the title will be here in a couple of weeks. I would not recommend this dealership to my worst enemy and you can be certain I will not be taking my car there for service. More
Tim Fox was a true professional throughout my new car buying experience. He took the time to listen to my specific financial situation and worked hard to arrive at an agreeable selling price. I have neve buying experience. He took the time to listen to my specific financial situation and worked hard to arrive at an agreeable selling price. I have never been so pleased with a new car buying process and would highly recommend Scott Clark Honda to my family, friends and anyone interested in a no-hassle car buying experience. Thank You Tim for exceeding my expectations!!! John T. More
This dealership deserves more than the best rating,they have really perfected the art of selling and what the perfect buying experince should be for the consumer! My salesperson was Tim Fox,one of the most have really perfected the art of selling and what the perfect buying experince should be for the consumer! My salesperson was Tim Fox,one of the most courteous,respectful and honorable salespeople I've ever had the pleasure of working with. I used to be in this sales field myself,so I know what its all about and am more critical than other consumers. But Tim and his dealership really took me by surprise,did not know such professional dealerships still existed,but they do and this is the best! I would recommend this store to everyone, no matter where you live,It took me over an hour to get there and would do it again! From start to finish,they never let me down!! More
I recommend Scott Calrk Honda and Tim Fox for their no nonsense approach to assisting a car buyer in finding and financing the car of their dreams. They did a great job of listening to my wants and needs nonsense approach to assisting a car buyer in finding and financing the car of their dreams. They did a great job of listening to my wants and needs and blended that with my budget. More
This was my first car purchase ever, I came into the dealership looking for a 10,000 dollar car! Instead the salesmen Eric Perrymen showed me a 2010 Honda civic for $19000! I said its to high, I seen on dealership looking for a 10,000 dollar car! Instead the salesmen Eric Perrymen showed me a 2010 Honda civic for $19000! I said its to high, I seen online for about 16,000! So he told that's just the final price after taxes and everything! If I put my 1200 down payment, it"ll come out around over 17000s! I thought that was a pretty good deal! So I sign the paper thinking everything was done! I had a co sign with credit, they check her credit but never once did they tell us what her interest rates were! So now we moved onto the financial guy Brian Cramer not friendly at all! Soon as we sat down all he said was sign, sign, without telling us what our interest rate were or bank we fiananced through! He only show and explained about the protection coverage! Because it had many option! Due to my inexperience I was still thinking I was just paying 18000! I was too trusting of them, so looking at the real actual price of the car never crossed my mind! It wasn't till I got home and looked at my contract that I was paying over 25,000 after sales interest rate for a 2010 Honda civic lxs at 22,000 miles! The car didn't even have floor mat, I asked he told me it was in the trunk, but wasn't!      More
I purchased a 2012 Honda Accord from Tim Fox at Scott Clark Honda. Tim was the best! He was excellent to deal with during the buying experience. I would recommend anyone interested in a vehicle to see Clark Honda. Tim was the best! He was excellent to deal with during the buying experience. I would recommend anyone interested in a vehicle to see Tim at Scott Clark Honda. More
When I purchased the car on a saturday all the contract work was supposedly completed I signed what I thought was my final contract. Two weeks later I was left a message saying finance had fell through and work was supposedly completed I signed what I thought was my final contract. Two weeks later I was left a message saying finance had fell through and I would need to sign a different contract with higher interest rates, higher payments and without the insurance I had elected for in the original contract. When I told them I would not be signing a new contract I would rather just bring it back I was told by Brian that I had actually signed something that stated I had purchased the car anyways and it wouldn't be that easy.He even stated that my down payment maybe difficult for me to get back not stating why. He then stated he would have someone call me back and never heard anything.... The issue gets a little more stickier but I highly recommend not going to make purchases on the weekends if you are not sure about your credit or even during the week, if you cant get your own financing do not make a deal with this dealership!!!! More
Had a very bad humiliating experience at scott Clark Honda show room at Independence Blvd in Charlotte NC, this will be my last visit to this showroom. Sales Man is ok, but the Sales Manager is very rud Honda show room at Independence Blvd in Charlotte NC, this will be my last visit to this showroom. Sales Man is ok, but the Sales Manager is very rude and not at all polite, very un proffessional. They agreed for one number and came back with other numbers in the paper that was not exceptable so be ware before putting any sign. More
This is by far the best car purchasing experience that I have ever had. They were friendly, fair, helpful, and most importantly knowledgeable about the financing process. I walked in with financing and walk have ever had. They were friendly, fair, helpful, and most importantly knowledgeable about the financing process. I walked in with financing and walked out with better financing through their efforts. Buying a car can be stressful but I must say these folks do a great job in taking out some of the stress from the process by taking the time to understand their customer's needs and situations. More
Tim Fox happened to be walking through the parking lot when I pulled up to engage in Car Dealer Battle and, as it turned out, that was a very good thing for my car buying experience. Having researched onl when I pulled up to engage in Car Dealer Battle and, as it turned out, that was a very good thing for my car buying experience. Having researched online, I knew the exact car I was looking for (2008 Odyssey EX-L). Tim gave me a tour of the vehicle, walking me through all the basics. He wasn't selling me, just explaining things and answering questions, and I appreciated his style - professional, knowledgeable, friendly and low-key. I took it for a spin and then sat down to talk turkey while they took my trade-in (99 Acura RL that has seen a few things) to the garage to give it the once-over. I came in braced for negotiations battle and I was not the most cordial or easist customer to deal with. But I wasn't there to make friends, just make a good deal and write the smallest check possible. Tim was reasonable and professional with the negotiations, trying to understand my thinking and work with me, while at the same time toeing the line for the dealership side. Another guy sat down to have some back and forth with me and I wasn't a big fan, but the dude was just doing his job trying to help close the deal. I walked away that first night, but Tim called the next day and we hammered out a number over the phone that I was happy with. I came back in that night to handle all the paperwork. Tim explained all the steps and made it as painless as possible. Bryant in Finance was solid. Wasn't much interested in the upgrades/upsell conversation they step you through, but hey, it's a car dealership, not a non-profit soup kitchen. The employees at check-out (Alex and another lady) were quick and efficient. An hour after getting there, I was driving away a happy camper. Bottom line: if you find yourself at Scott Clark Honda, go find Tim Fox and he'll take care of you. More