So here was my experience with Scott Clark Nissan
I went in on the 17th of dec to get my car looked at. Had some things going on, figured id get the home team to look at it. Within 15 minutes they come back saying I have 11k worth of repairs and am nearing catastrophic engine failure. My only recourse is to utilize the trade in rebate program. I get shoved to a salesman who tells me the only trade in rebate is for a brand new 2020 vehicle. Refuses to listen to my budgetary restrictions. Both the service rider and the salesman insist my vehicle is not safe to drive. My gf shows up to pick me up, and as I decide to leave with my car, the salesman follows us out to the parking lot saying they moved some department money around to get me a lower payment (I still cant afford.) I take my car home and hear nothing from anyone for the rest of the week. Until I get a notification saying that I had a Nissan Care Credit card approved and in my name for 2000 dollars. They opened up a credit card in my name anticipating pushing me into a sale. They opened a credit card in my name. I contacted Synchrony Bank and told them this wasn’t me. They closed the account, removed it from my history, and reported them to the BBB for fraud. The following monday they blow up my phone and seems they are VERY interested in my customer experience. Nissan calls me twice a day for the next two weeks. I take my car to Carmax where I had purchased the vehicle. They take a look at the vehicle and say max, the damage without warranty is 2617. Let me break this down. I was quoted as having 11,499 dollars in repairs with impending car death by Nissan. My repair costs were 2617. That is a difference of 8,881 dollars. On top of the 2000 they signed me up for WITHOUT MY PERMISSION. That’s a total of 10, 881 dollars they tried to put me on the hook for. I have reported and have a case with the BBB and the FTC and full documentation of the experience. When I asked why no other mechanic had found these issues in the last 2 years, they said “They aren’t Nissan certified, they don’t know what they are looking at.” This is blatant dishonesty and cheating. This isn’t hearsay . I have everything on paper. As of now, I am getting texts from Nissan workers asking to communicate with me. Call history. Paper work. This goes beyond the normal sales sleaze. This is straight up xxxxxxxx. But hey, I guess they had to hit those end of years sales quotas, right? This will get buried. But this happens. Nissan, thanks for opening my eyes. Hope your scams work better on others. You are all garbage, and you better triple check your people. but hey. Thats the game isnt it? You're garbage.