Scott Clark Nissan - Service Center

Great Service Department! I currently own an older Mazda but I take it here because of how well run it is. They do the work right and never recommend unnecessary repairs like I currently own an older Mazda but I take it here because of how well run it is. They do the work right and never recommend unnecessary repairs like many places do. I have also bought two brand new Nissans from them. I got very good deals both times. More

The service has gotten worse. I had an apportionment and I sat in my car a good 10 or more minutes waiting on a person to check me in they were some standing around helping peopl I had an apportionment and I sat in my car a good 10 or more minutes waiting on a person to check me in they were some standing around helping people, some seating g in there office with now customers,one guy came and told me someone will be with me.My time didn't seem to matter to knowbody but me. I can do better somewhere else. More

Extremely accommodating and helpful; surpassed my expectation. They were caring and responsive to my dilemma. expectation. They were caring and responsive to my dilemma. More

Excellent service and very customer friendly environment. Accurate timing and good relationship with the customer Accurate timing and good relationship with the customer More

I have used this service department for over 10 years and I always get great service, the advisors always take the time to explain & recommend appropriate services to me. Thank you! Tissa E I always get great service, the advisors always take the time to explain & recommend appropriate services to me. Thank you! Tissa E More

Every time I bring my Rogue in for service I always have a good experience and feel like Caleb takes great care of me and my vehicle and in a timely manner! a good experience and feel like Caleb takes great care of me and my vehicle and in a timely manner! More

I purchased a vehicle in October and the car had a heavy smoke smell as well as cigarette burns & stains in the cushions, I was assured this would be corrected but it wasn't. Months later & the smoke smell smoke smell as well as cigarette burns & stains in the cushions, I was assured this would be corrected but it wasn't. Months later & the smoke smell still lingers & they didn't fix the burn holes as promised nor remove the stains & tried to fill them w a product that was done very poorly & left lint everywhere yet did very little to hide the holes. Mo (the salesman) tried to help as much as he could & he personally scrubbed the seats but that just end up removing whatever filler they put in the holes & stains still remained. He also ordered seat covers but they didn't fit properly & I ended up not being able to use them. I was also given a "lifetime warranty" on repairs and this wknd my engine light came on & the car wouldn't accelerate so I had it towed to the dealership in which I was told the problem was NOT covered (how convenient) under the warranty & I'd have to pay almost $500 to fix it or if I chose to fix elsewhere, I'd have to pay $150 + tax & fees for diagnostic. They force u to send it to them to see if it's covered to be fixed under warranty then charge u for that. I am very dissatisfied w my service & vehicle and when asked can the car just returned the very next day they of course refused because they already had my money. I never got the new car experience due to all the underlying issues they promised to fix but didn't & now after having the car for over 2 mos, it's already having issues. Not sure if they took advantage because I'm a female but I was definitely done unfairly & I'm hoping they rectify this ASAP More

From try to finish the process was great. They took care of all of my needs quickly and efficiently. My car runs smoothly! Great Job!!! of all of my needs quickly and efficiently. My car runs smoothly! Great Job!!! More

The service manager that help was on top of his game, very knowledgeable and helpful. I was greeted with in a few minutes of arriving and didn’t take long to get the service done very knowledgeable and helpful. I was greeted with in a few minutes of arriving and didn’t take long to get the service done More

Super friendly and helpful the whole time I was there! She kept me updated on the progress of my car and was very knowledgable on the work being done. Overall great experience! She kept me updated on the progress of my car and was very knowledgable on the work being done. Overall great experience! More