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Scott Clark Toyota
Matthews, NC
4,631 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,631 reviews
May 08, 2019
Awesome! They are very well organized in the manner in which the process of service begins and ends. Just can't say enough about the service team. They are very well organized in the manner in which the process of service begins and ends. Just can't say enough about the service team. More
by 0815Trinket
May 08, 2019
Great Service Department The service department facility is meticulously clean and has great WiFi access. Everyone I encounter is professional and friendly. I have always ow The service department facility is meticulously clean and has great WiFi access. Everyone I encounter is professional and friendly. I have always owned Toyota vehicles and the excellent service I receive on my vehicle is part of the reason I stay with the brand. More
by Prius V
May 08, 2019
Always a Good Experience I have been using Scott Clark’s Toyota for servicing my Sequoia since I bought it new. They have always been honest and upfront and their pricing is q I have been using Scott Clark’s Toyota for servicing my Sequoia since I bought it new. They have always been honest and upfront and their pricing is quite fair. I can’t change my own oil cheaper than they charge to buy 8 quarts of oil and a filter. I service my other two cars myself and I’m very particular. More
by B1mmer
Employees Worked With
Gary- Shuttle Driver, Crystal Kush
May 07, 2019
Excellent service Fast friendly service that has always done a great job every time I've had my 2007 4 Runner serviced. I would highly recommend Scott Clark's Toyota S Fast friendly service that has always done a great job every time I've had my 2007 4 Runner serviced. I would highly recommend Scott Clark's Toyota Service Center. More
by 4runner
Employees Worked With
May 07, 2019
Great service I was greeted promptly and had the car in service in a matter of minutes. As well my service advisor, Steve Vadala, informed me of a factory call back I was greeted promptly and had the car in service in a matter of minutes. As well my service advisor, Steve Vadala, informed me of a factory call back on my vehicle that I was unaware of and had the problem fixed during my regular service. The waiting room is great. I enjoyed a cup of coffee, a comfortable seat, and was on my way in less time than I anticipated. More
by Mike
Employees Worked With
Steve Vadala
May 06, 2019
Always A Great Experience Marshall Moore always does a great job getting me in and out quickly. Explanation of work to be performed is clear and any changes are communicated. H Marshall Moore always does a great job getting me in and out quickly. Explanation of work to be performed is clear and any changes are communicated. He is professional and friendly. Always a great experience. More
by DaveC
Employees Worked With
May 06, 2019
GOOD SERVICE I was rendered excellent customer service in the Maintenance department. Also, the cost of my service was perfect. The Cashier was very personable an I was rendered excellent customer service in the Maintenance department. Also, the cost of my service was perfect. The Cashier was very personable and professional. More
by Al Alex
Employees Worked With
Crystal Kush
May 06, 2019
Dealership increased the price of the vehicle after agreed I was car shopping on Saturday and decided to try scott clark toyota, , after trying several cars teh sales manager recommended a Lexus R430 SUV,, a I was car shopping on Saturday and decided to try scott clark toyota, , after trying several cars teh sales manager recommended a Lexus R430 SUV,, after negotiating i decided to purchase the vehicle with a Monday pickup, after waiting all day I decided to call the dealership to set a time to complete the purchase. I was told the car needed repairs and they were increasing the car after we agreed on the purchase price.. I will NEVER purchase from this dealer and will never recommend the dealership to anyone. More
by AB2020
May 06, 2019
I am not happy with Recent service performed. On May 2 I took my vehicle in for service which was required at 40,000 miles . I arrive on time they took my vehicle into the back and stated that p On May 2 I took my vehicle in for service which was required at 40,000 miles . I arrive on time they took my vehicle into the back and stated that perform the oil change and the regular service . The following day I decided to open up the hood on the vehicle and see if all the fluids were topped off came to find out that none of the fluids were topped off and then the battery post pack corrosion on it . Which is surprising since the dealership advertises that it covers all this on their other multi inspection service . So at this point I wonder if they truly change the oil . Disappointed with dishonesty and the lack of service . More
by Tcap17
Employees Worked With
Other Employees :
Craig Rose, Mike McClaskey, Brandon Beck
May 06, 2019
Great Service Department Both the gentlemen (Billy and Pete) that handle my account go beyond what is expected in order to help me out. Billy has been my account manager for Both the gentlemen (Billy and Pete) that handle my account go beyond what is expected in order to help me out. Billy has been my account manager for 2 years and handles the 17 Toyota trucks from emergency service to routine maintenance. More
by SKIRCHNER
