
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Wonderful Mr. Dennis Lee is an amazing salesman. He found me my dream vehicle. It's silver, three row seating, 7 passengers, SUV, and with leather interior d Mr. Dennis Lee is an amazing salesman. He found me my dream vehicle. It's silver, three row seating, 7 passengers, SUV, and with leather interior due to having two small children. Not too big, but perfect. Mrs. Vanessa Starr James More
Wonderful customer service Efficient service-- In/ Out-Crystal was friendly-- scheduled my auto butler for next week and overall had wonderful customer service- will continue to Efficient service-- In/ Out-Crystal was friendly-- scheduled my auto butler for next week and overall had wonderful customer service- will continue to use Scott Clark in the future. More
Excellent visit I took my car in for regular maintenance. I had made an appointment, they took my car right away, finished in less time than estimated, and gave my c I took my car in for regular maintenance. I had made an appointment, they took my car right away, finished in less time than estimated, and gave my car a badly-needed bath! And Abbie answered some technology questions for me. More
Ticking noise in the motor on the dashboard has not been repaired. It sounds like the plastic is rubbing somewhere. Very frustrating to have to go back multiple in the motor on the dashboard has not been repaired. It sounds like the plastic is rubbing somewhere. Very frustrating to have to go back multiple times to have it corrected. More
Great service Crystal was great. Very detailed, explained everything, offered input on options and helpful advise. Very happy with the results and Dwayne driving th Crystal was great. Very detailed, explained everything, offered input on options and helpful advise. Very happy with the results and Dwayne driving the shuttle made the whole experience pleasant. More
Justin in service was awesome!! Really trust Justin and any recommendations he has. He is top notch and goes above and beyond when servicing my cars. I would not go anywhere else. Really trust Justin and any recommendations he has. He is top notch and goes above and beyond when servicing my cars. I would not go anywhere else. More
Super Service As Usual Called Crystal Kush for an appointment for regular service on my Camry as well as the "Butler" treatment I prepaid for. Crystal contacted me to advise Called Crystal Kush for an appointment for regular service on my Camry as well as the "Butler" treatment I prepaid for. Crystal contacted me to advise me of extra service needed and I gave her the go ahead. Service was performed quickly and the car was sent to be washed and detailed according to the prepaid service. I asked Crystal to ask the guys in detail to concentrate on the windows both inside and out. The car was cleaned and detailed and the windows were taken care of. It is always pleasure to have Service at Scott Clark Toyota. More
Great Tecnical Advisor, Excelent Service. The reason I gave 5 star rating are: Quick Check-in with Excellent Service Advisor, Polite and Courteous with details about my service options ver The reason I gave 5 star rating are: Quick Check-in with Excellent Service Advisor, Polite and Courteous with details about my service options very good and clean waiting area On time finish Good and Fast check-out process with courteous support people More
Incorrect pricing on vehicle Salesman Hakim Dennis was great. Problem was I agreed to by a vehicle based on the price on the window sticker only to get inside to complete the pape Salesman Hakim Dennis was great. Problem was I agreed to by a vehicle based on the price on the window sticker only to get inside to complete the paperwork to find out the price on the window sticker was incorrect. The price of the vehicle was actually $5000 more than listed. More
Very Good Customer Service I’m never disappointed with the customer service at Scott Clark. When I pull into the service center, almost immediately I’m greeted by an agent. They I’m never disappointed with the customer service at Scott Clark. When I pull into the service center, almost immediately I’m greeted by an agent. They are personable and professional. This time I worked with Crystal K. and she was great. I dropped off my car and within a couple of hours she contacted me to let me know it was ready. I am finding that the dealership service charges aren’t much higher than other auto service centers and I know I’m getting genuine Toyota parts. More