Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Quick Service for a early evening appointment Greg provide great customer service. My appointment was at 5:30pm and by 6:15pm I was leaving the dealership. After a long workday, the quick service Greg provide great customer service. My appointment was at 5:30pm and by 6:15pm I was leaving the dealership. After a long workday, the quick service was much appreciated. More
Bomb.com I want to say his name was Mr. Billy, he got me in and out in a timely fashion and gave great customer service with a smile I want to say his name was Mr. Billy, he got me in and out in a timely fashion and gave great customer service with a smile More
Professional and friendly service department. I moved to Indian Land a little more than 2 and a half years ago, tried another Toyota dealership service center slightly closer to home and it's visu I moved to Indian Land a little more than 2 and a half years ago, tried another Toyota dealership service center slightly closer to home and it's visually obvious that Scott Clark is head and shoulders at the top of the quality service pyramid. I at the last minute made an 12:45 weekday appointment for a 45k normal maintenance check. My experience was managed by Jamie Procaccini; who displays the qualities of someone I would hire. He explained the end to end process, thoroughly answered my questions and took the time to listen to my "old man" (my words) advice. Additionally, the physical layout of your growing service department makes one (at least me) appreciate the very noticeable complexity and plethora of moving pieces engaged to make what appears to be a smooth running organization that cares about it's staff and customer experiences.. I don't remember the names of the other staff members who were part of my experience, but likewise kudos to them.. More
Very professional and courteous Crystal Kush is excellent and efficient. Great service. Very happy with service. I will return and ask for Crystal. She’s great and top notch Crystal Kush is excellent and efficient. Great service. Very happy with service. I will return and ask for Crystal. She’s great and top notch More
Excellent and efficient service Very little waiting, professional, and I appreciate the coffee too. There was no strong arm approach - just exchange of info and openness to asking qu Very little waiting, professional, and I appreciate the coffee too. There was no strong arm approach - just exchange of info and openness to asking questions More
Vehicle service No problems with service. All professional. Service advisor could not have been better or more professional. This type of service is why I transfer No problems with service. All professional. Service advisor could not have been better or more professional. This type of service is why I transferred from another dealership. Thanks More
Top Rate all the way! As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cos As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cost and how long it will take. He is so kind and knowledgeable! The waiting area is so comfortable, had a nice cup of coffee and got my nails done:) I also had to get a new battery for my key and the parts man was very nice and then when I checked out the cashier always greets you with a smile. I have to drive from South Charlotte, pass your competitor, but so worth the drive. Thanks for your professionalism and kindness. More
Great service but long wait for quotes. We leased a Camry from Scott Clark Toyota a few years ago, so we chose to return when we wanted to look at SUVs for the first time. Friendly staff. We leased a Camry from Scott Clark Toyota a few years ago, so we chose to return when we wanted to look at SUVs for the first time. Friendly staff. The only complaint I have is that the turnaround time for obtaining quotes when trying to make our decision was very long. I ended up being at the dealership from 10 to 5 the first day (included test driving 3 vehicles) and 9 to 2 the following day, when we ended up purchasing a vehicle. So far everyone has been very attentive. Good experience. More
Service maintenance Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. More
Pleased with my recent Scott Clark Toyota Experience I am extremely pleased with the service I receive at Scott Clark Toyota. The attentive and dedicated relationship I have formed with Billy Carroll is I am extremely pleased with the service I receive at Scott Clark Toyota. The attentive and dedicated relationship I have formed with Billy Carroll is invaluable and the primary reason I continue to trust and utilize Scott Clark as my first choice for service. I trust him to give me honest and knowledgeable advice every time. He is the best! More








