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Scott Clark Toyota

Matthews, NC

4.6
4,651 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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13052 E Marie Garris Rd.

Matthews, NC

28105

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Showing 4,651 reviews

February 08, 2014

i would be careful when purchasing a vehicle from Scott clark Toyota dealership. i myself purchased a vehicle and my brother purchased a vehicle, in both cases we were told one thing at purchase and someth More

by rroyal1116
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RG Gunderson
Feb 20, 2014 -

Scott Clark Toyota responded

Dear rroyal1116, We try very hard to satisfy every customer and I’m always bothered when we fail to meet a customer’s expectations. There must be a misunderstanding and I would welcome the opportunity to prove ourselves to you by making this absolutely right by you. Please contact me at (704) 649-1771 or cline@scottclarktoyota.com. I look forward to hearing from you. Thank you, Jimmy Cline – General Manager Scott Clark Toyota

January 27, 2014

Reggie was very nice, and was easy to work with. He was not the typical pushy salesperson we dealt with before. We highly recommend him! More

by JacobAndMary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 26, 2014

Great service! Antoine was wonderful to work with! Would recommend to all family and friends. Will be coming back for our next Toyota purchase. Thanks! More

by Cwright0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Parker
December 17, 2013

Super great guy very helpful very friendly would recommend him to all my friends would definitely go back to the dealer and that salesman and love are used Toyota Highlander More

by Luisc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
November 18, 2013

My wife and I had been in the market for a new car, but hadn't purchased a new one in over 15 years. Reggie and his team did a great job in showing us options and working with us to get the right fit and More

by dbates2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 24, 2013

Had contact with 5 individuals at the dealership over two interactions. 4 of the 5 are either incompetenct or dishonest, and that is as nice as I can say it. No one seemed to know what was going on. Even More

by ncparry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 07, 2013 -

Scott Clark Toyota responded

Dear ncparry, We are sorry to hear that you had a less than excellent experience in our sales department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience. Thank you, Terrie Sanchez - Scott Clark Toyota

October 23, 2013

Reggie found the specific vehicle I had been looking for. I had been looking with another dealer who after two months could not find it. I live in Louisiana and through the internet sales at Scott Clark To More

by Bayoubob54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 22, 2013

This was my first car buying experience and it made for a very interesting one. I came in to look at a 2012 Sonata Limited. After agreeing on the price and feeling confident putting a chunk of cash down, I b More

by bhardy91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Reeves
October 22, 2013

The only reason I would recommend this dealership for service is because of Crystal. She is an amazing individual and is always so quick and friendly to help. If you have a problem and need to be fitted More

by simpja9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
October 18, 2013

Please Read This Before You Buy a Car Through Scott Clark Toyota!!! Do Not Buy Any Accessories From Scott Clark Toyota!!! They Have The Worst Customer Service That I Have Ever Seen. I purchased a 2013 More

by jen51895
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
A.M. Stephens, Jimmy Cline
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