Scott Clark Toyota

The Worst Vehicle Purchasing Experience of My life!! I Spent 4 hours working a deal on a new 2014 Toyota Tundra. I Was at the dealership till 10pm on a Thursday night. I was told by the sales manager th Spent 4 hours working a deal on a new 2014 Toyota Tundra. I Was at the dealership till 10pm on a Thursday night. I was told by the sales manager that they couldn't get the pay off on my vehicle due the late hour of night and would have to finish the deal the next day. He said they would contact me in the morning to finish the deal. The sales person Saab, left around 6:30pm without even notifying me he was evening leaving. I was never contacted back the next day by anyone from Scott Clark Toyota. I called the dealership around 4pm the next and spoke to the internet sales manager. He said he would find out what happened and contact me back. He also never called back. I have to say this was the worst Dealership I have ever had to deal with!! I will Never give Scott Clark my business again. I suggest if you are thinking of purchasing a vehicle from Scott Clark's you save yourself a lot of time and trouble and find a better dealership. More

My rating after my initial visit would have been much higher, because they were quick, efficient, got me out the door in the car....but then... ...it took over 2 weeks for them to get the package to the higher, because they were quick, efficient, got me out the door in the car....but then... ...it took over 2 weeks for them to get the package to the finance company, so I was on pins and needles driving a car that wasn't even funded or even close to it. It took 2.5 weeks for them to actually take the down payment from my bank account. ...I had taken care of my obligations within the first 72 hours of having the car- paid taxes, filed appropriate paperwork with DMV, etc. ...I get a phone call at the end of week 2 asking me to come in and re-sign finance paperwork. Turns out the finance company actually did me a solid and made them lower the cost of the car because I was so grossly overcharged. Thanks for looking out for the single mom, Scott Clark. Good thing the financing company caught it before you totally fleeced me. ...on day 6 of week 4 (I'm on a 30 day tag, remember...) I get a letter saying they need more pieces of identification from me at the dealership to be able to tag/title the car. After FOUR WEEKS. ...I take the pieces of information they need to the dealership the next day after receiving the letter (no one called, emailed, or tried to contact me about this in any other way) and since this was the day my paper tag expired, I asked if I could receive another paper tag...and this is what I was told: "NO, MY ADVICE IS TO NOT GET IN FRONT OF A COP. IF YOU DO, WE'LL PAY THE EXPIRED TAG TICKET." WHAT?! Are you kidding me? I'm a single mom who has busted her butt making ends meet, doing everything by the book, and now you're telling me to drive on expired tags and just "HOPE" I don't get pulled over? What kind of customer service is that?!?! I am two years out of a divorce and was literally scared to go into a car dealership alone (without a man) because I was scared of being taken advantage of. Scott Clark has totally CONFIRMED my fears in that department. Good job.* *sarcasm conveys More

i would be careful when purchasing a vehicle from Scott clark Toyota dealership. i myself purchased a vehicle and my brother purchased a vehicle, in both cases we were told one thing at purchase and someth clark Toyota dealership. i myself purchased a vehicle and my brother purchased a vehicle, in both cases we were told one thing at purchase and something totally different later when calling or returning to the dealership with issues and concerns. just be prepared for a salesman that really "pitches" the stereotype "don't trust a car salesman." Also be prepared to get the run around, because if one person refers you to speak to someone else, it can keep going, with no return phone call. if nothing else, just make sure all the features your told a vehicle has, it actually has. More