
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,651 reviews
Excellent hands on, responsive service by Reggie and his team. Reggie was very understanding when a business matter came up in the middle of our discussions which delayed reaching final agreement. Helpful team. Reggie was very understanding when a business matter came up in the middle of our discussions which delayed reaching final agreement. Helpful attitude not high pressure at all More
Reggie was very friendly, helpful, and professional. He made the car buying experience very pleasant. I enjoyed working with him very much. I had a co-worker go see him that was looking for a new car. He p made the car buying experience very pleasant. I enjoyed working with him very much. I had a co-worker go see him that was looking for a new car. He purchased one also. Reggie did a great job. I highly recommend him! Everyone at this dealership was very caring, and friendly. I have purchased several new cars. This is the best experience I have had buying a new car. Reggie and this dealership deserve 5 Stars! More
I cannot recommend Scott Clark's Toyota to anyone - they treat you decent if you are buying, but any subsequent customer services needs are brushed off. I have been waiting for 9 weeks for a warranty they treat you decent if you are buying, but any subsequent customer services needs are brushed off. I have been waiting for 9 weeks for a warranty refund, and cannot get a response from the Finance department. The only way I could get the Finance department to respond in the past was to file a BBB complaint. In my opinion, their customer service is almost non-existent. More
My husband and I recently moved from NY state, and we were looking for a second car. We currently lease a Toyota Highlander, so we wanted something that cost-less monthly and good on gas due to my husban were looking for a second car. We currently lease a Toyota Highlander, so we wanted something that cost-less monthly and good on gas due to my husband's long commute for his job. Previously, I leased a Rav 4, and I liked how it ran, so I've been leasing Toyota for the second time. I personally think Toyota makes pretty good cars overall, so we didn't mind taking a look Toyota as our second car, again. However, when I was trying to lease the Highlander, we had a horrible experience with the dealership in NY. Long story short, we were lied and charged higher leasing price than it should be. They corrected the price and apologized in the end, but we still have bitter taste in our mouth about the incident. When we entered into Scott Clark Toyota, we looked a few different types of cars in the showroom. My husband especially liked the new Toyota Corolla 2014, interior and exterior. Shortly after, we were introduced Kameron Knox, and....basically, he did a great job for us. He was not only very friendly, but he was very patient with us. He listened to us, and worked with us. He didn't show any of "I have to sell a car" aura. I know Corolla is not the "fancy"est car at Toyota, but we needed to stick with the price range. We wanted to lease a car in the beginning, but we ended up buying the car because Kameron worked with us to get a great deal. We also wanted to thank Don Thompson for working with us. He was friendly, patient, and funny as well. We are happy that we purchased cost-less, great mpg, and nice-looking car, that we accomplished our needs. We don't have any bitter feelings, as somewhat taken advantage of, at this time. I would like to go back to Kameron again when my Highlander's lease is up, and I will recommend him to anyone who's looking for a car in the future. More
We were actually "tire kicking" and 'maybe' in the market for a used toyota tundra to replace our '05 tundra. All we knew for sure was that we would only trade for another tundra - if 'maybe' in the market for a used toyota tundra to replace our '05 tundra. All we knew for sure was that we would only trade for another tundra - if we found a great deal-, because we had such good luck with our '05. While looking around the lot, Will Young joined us and offered to work with us. When we explained that we weren't REALLY shopping, just looking, he said -- "OK" and that he'd be glad to assist by answering any questions we had. So, our journey began--we looked at several used trucks and Will answered ALL our questions, opening the trucks for us to get in and look around and drive if we wanted. When we got down to our financing requirements, Will explained that with the condition of our truck, he could most likely put us in a 'new' one. So, we moved to the new inventory. After a while, we narrowed the selection to one that we were strongly interested in. Will took us to drive, and the deal was done. Will was very agreeable to work with--he was friendly, not overly aggressive as many car salesmen, gave us 'private discussion' time during the process so we could make a decision, and took as long as we needed during the process. Justice Mann, Financial Manager, also made the finance process seamless and swift as possible. Thank you Justice! Duane and Diane Baker More
I previously had a bad experience at this dealer, however after posting some negative reviews was contacted by Chris Cady. He worked to make the situation right by going above and beyond the normal level of after posting some negative reviews was contacted by Chris Cady. He worked to make the situation right by going above and beyond the normal level of customer service and for that I am very grateful. From there I worked with Travis Wilson who helped me find a quality vehicle and answered any questions I had. He took the time to work with me despite already being booked up for the evening. From there I worked with Mike Mahlum in finance who explained everything in great detail, which helped me out a great deal. To sum everything up, I did originally have a bad experience, but I have never had a company work as hard as Scott Clark Toyota did to make it right. More
Will Young stopped by while I was waiting for my new car to be cleaned to thank me for my business and make sure that all of my questions were answered. He was very polite and made me feel as though I was t to be cleaned to thank me for my business and make sure that all of my questions were answered. He was very polite and made me feel as though I was truely valued and not just a sale. Jay Reeves checked back in with me while I was waiting to let me know the status of the car detailing which was very thoughtful! Reggie was great to work with. He worked with my dad via phone to help me close the deal! More
Excellent dealership, great selection on lot, knowledgeable staff, great deal..they sell you a car the way you buy. Would recommend you try this dealer before you make your purchase of your next knowledgeable staff, great deal..they sell you a car the way you buy. Would recommend you try this dealer before you make your purchase of your next Toyota. More
Awesome customer service. I did not have a way to the dealership and they sent a representative out to pick me up. The service, car and commitment to me as a customer was outstanding. I will most certain dealership and they sent a representative out to pick me up. The service, car and commitment to me as a customer was outstanding. I will most certainly refer others! More