
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Robert Van Alstyne provided a remarkable sales experience for me while I was looking for a new Prius. I shopped via the dealership website first and communicated my questions through email -- he responded q for me while I was looking for a new Prius. I shopped via the dealership website first and communicated my questions through email -- he responded quickly, thoroughly and answered my questions completely. Once at the dealership, he proved to be very knowledgeable about my car of interest and walked me through all of the car's features. Negotiations were painless and I was overall very pleased with my purchase... Just ask for Robert Van Alstyne when looking -- he'll take great care of you! More
I have been looking for a new car for the past two years, and have been to many other dealerships in the Charlotte area; and was not sold on buying a new car until I met Tyler Flack. Tyler made me feel at e and have been to many other dealerships in the Charlotte area; and was not sold on buying a new car until I met Tyler Flack. Tyler made me feel at ease with his no pressure approach. He was very knowledgeable, professional, and was pleasant to work with. At one point during our talks, it was well past closing, and he never made me feel rushed, or became frustrated, and did not pressure me to close the deal. I would recommend Tyler to my freinds and family when they are in the market to buy a new car, and I look forward to working with Tyler again when I purchase my next car. Thanks, Tyler for a job well done, and I love my new Prius C! John Ryan More
Kameron and Mike spend lots of time with my wife and me making sure we found the exact car that met our needs. They worked to get us a great price and exceeded our expectations in every way. I even got f making sure we found the exact car that met our needs. They worked to get us a great price and exceeded our expectations in every way. I even got follow up calls from them a few days after we had taken delivery to make sure we were happy and had no further questions. I have bought 3 cars from Mike Black over the past 5 years and will continue to do business with him. Kameron Knox is a great addition to his team. Kameron was knowledgeable and charming. My wife wants to adopt him! More
Anyone can write a glowing review when everything goes well. It is much harder to write a good review when things don't go well. I was a victim of murphy's law when I tried to buy a car, everything that well. It is much harder to write a good review when things don't go well. I was a victim of murphy's law when I tried to buy a car, everything that could have gone wrong did go wrong. It's not easy to get me to change my mind when I decide I've had enough, but they were able to do just that. Not only did they make everything right, but they went above and beyond to ensure I had a great experience. I was very impressed with the way they handled the bumps in the road. They listened when I was confused and frustrated, and made all the problems go away. I highly reccommend this dealership. More
I recently purchased a 2000 Nissan Maxima through Scott Clark's Toyota. Dominic was amazing! He wasn't shy on giving me all the details and at the same time making sure I was completely comfortable. I felt Clark's Toyota. Dominic was amazing! He wasn't shy on giving me all the details and at the same time making sure I was completely comfortable. I felt no pressure from anyone at the dealership and felt extremely welcomed and valued. Cameron in the finance department made me super comfortable with the numbers aspect of it all. Thanks guys! More
My Fiance and I were in this Saturday to "look" for something new. We ended up driving out with a brand new Scion XB. Dominic was so helpful. He was professional but laid back. He answered all of o for something new. We ended up driving out with a brand new Scion XB. Dominic was so helpful. He was professional but laid back. He answered all of our questions and was warm and friendly while doing so. He made us feel very comfortable and was definitely not pushy. I look forward to seeing him when we go back to Scott Clark for our maintenance trips (which will be awesome because of the amazing amenities they offer while you wait) I especially liked how much he explained our warranty and all the great things that come with buying new from Scott Clark. I think this is what ultimately sold my Fiance on the car. Don Thompson was who we worked with in Finance. HE WAS AMAZING. He was meticulous in getting all the paperwork right. While making us feel appreciated and taken care of at the same time. He literally made it fun, (even though filling out paperwork is usually never what you call "fun"). Overall, I loved the energy at this dealership. Each member of the staff was upbeat, and on point. Nice operation, Scott Clark :) More
I have never had a better car buying experience! Robert went out of his way to find the vehicle I wanted at the right price! He and the rest of the staff at Scott Clark's Toyota could not have been more fr went out of his way to find the vehicle I wanted at the right price! He and the rest of the staff at Scott Clark's Toyota could not have been more friendly or easier to deal with! They were not pushy or aggressive. It was definately worth driving 2.5 hours to purchase at Scott Clark's Toyota! More
Beware of what they claim to do!! Tire rotation, tires not rotated proven by the mud on the rear tires still on the rear tire after the supposed tire rotation. I wonder if they put synthetic oil like I p not rotated proven by the mud on the rear tires still on the rear tire after the supposed tire rotation. I wonder if they put synthetic oil like I paid for... And I had given them a 2nd chance. I replaced a battery at advanced auto parts. I did not know that it required a reset of a code. Rear window & defrost not working. Clark's service claimed I needed a full electrical diagnosis for 89.99. I looked online and found all I had to do was roll the rear window all the way down and then back up holding it for a couple second after it was all the way up. Of course they know it required a reset but did they want me to know. NO! It would have cost me 89.99! I will not go back to these dishonest people. As my father always said, if the world was full of honest people, it would be a much nicer place. More