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Scott Clark Toyota

Matthews, NC

4.6
4,650 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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13052 E Marie Garris Rd.

Matthews, NC

28105

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Showing 4,650 reviews

May 16, 2013

Robert Van Alstyne provided a remarkable sales experience for me while I was looking for a new Prius. I shopped via the dealership website first and communicated my questions through email -- he responded q More

by kejansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013

I have been looking for a new car for the past two years, and have been to many other dealerships in the Charlotte area; and was not sold on buying a new car until I met Tyler Flack. Tyler made me feel at e More

by jera23b9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Flack
May 06, 2013

Kameron and Mike spend lots of time with my wife and me making sure we found the exact car that met our needs. They worked to get us a great price and exceeded our expectations in every way. I even got f More

by mjsosne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Kameron Knox
May 01, 2013

Anyone can write a glowing review when everything goes well. It is much harder to write a good review when things don't go well. I was a victim of murphy's law when I tried to buy a car, everything that More

by CindyNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance and parts
May 15, 2013 -

Scott Clark Toyota responded

We are sorry to hear that you had a less than excellent experience in our sales department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Thank you, Chris Frey Scott Clark Toyota

April 17, 2013

I recently purchased a 2000 Nissan Maxima through Scott Clark's Toyota. Dominic was amazing! He wasn't shy on giving me all the details and at the same time making sure I was completely comfortable. I felt More

by mducharme0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Borreggine
April 15, 2013

My Fiance and I were in this Saturday to "look" for something new. We ended up driving out with a brand new Scion XB. Dominic was so helpful. He was professional but laid back. He answered all of o More

by lindsayflagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Borreggine
April 15, 2013

I can't say enough about Reggie he made my buying experience at Scott Clark an enjoyable one and I definitely recommend asking for Reggie. ?? More

by Allenalmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 10, 2013

I have never had a better car buying experience! Robert went out of his way to find the vehicle I wanted at the right price! He and the rest of the staff at Scott Clark's Toyota could not have been more fr More

by KatieJ39950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 06, 2013

Rob is a trustworthy sales person that makes the car buying process easy and painless. Definitely request him when it is time for a new car. More

by Bradlord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 02, 2013

Beware of what they claim to do!! Tire rotation, tires not rotated proven by the mud on the rear tires still on the rear tire after the supposed tire rotation. I wonder if they put synthetic oil like I p More

by jazzluck
Recommend Dealer
No
Employees Worked With
jeffery
Apr 16, 2013 -

Scott Clark Toyota responded

Dear jazzluck, Thank you for your comments. We are not indifferent to feedback such as this and I would like for you to contact me at the dealership to review what transpired. Our dealership service process is an area of constant refinement and customer feedback like yours is essential for our growth. Please contact me at your earliest convenience. Thank you and I look forward to hearing from you. Roger Belk - Service Director (704) 535-1972

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