Scott Clark Toyota

Reggie & Tyler made our car buying experience great. Both were knowledgeable and personable. I would not hesitate to purchase a vehicle from either of them when the time arises in the future. Both were knowledgeable and personable. I would not hesitate to purchase a vehicle from either of them when the time arises in the future. More

Though we were only Rick's 4th sale, we were very impressed with his friendly and relaxed demeanor. Rick was extremely knowledgable and easily answered our questions. He was polite, respectful and impressed with his friendly and relaxed demeanor. Rick was extremely knowledgable and easily answered our questions. He was polite, respectful and did not use any hard sale pressure techniques for which we were very thankful. Rick made our experience buying a new car for the first time in 21 years a very pleasant one. More

Would take a book to tell the whole story, but I'll try to keep it short and sweet. We came to Scott Clark Toyota after buying a used Honda van from Scott Clark Honda, 1 week prior. The experience there wa to keep it short and sweet. We came to Scott Clark Toyota after buying a used Honda van from Scott Clark Honda, 1 week prior. The experience there was a disaster from start to finish. They finally agreed to let me switch cars with another on the lot. There was not another car on their lot I wanted, but there was a Toyota van on Toyota lot that I was interested in. They referred me to Toyota dealership, to Frank Bertulglia. I thought I was being referred to a manager because of my situation but that was not the case. Frank is a sales guy and when I figured that out, I was not happy at the thought of starting whole process over. I quickly told him my story and what I wanted. He got Jim Cline (manager) involved promptly. I told Mr.CLine my story and he proceeded to call manager at Honda dealership to figure out what went so wrong. After speaking with them he informed me that they would get me in the vehicle I wanted for the same deal I had on the Honda. I was extremely pleased, as I loved my old Toyota van. They made the deal happen and we took the new van home that night! No waiting several days and then returning to the dealership 7 times after that, for them to fix stuff (which is what happened at the Honda place) Service department called a few days later to schedule my auto butler service and to install all weather mats (which was part of the deal). I've dealt with Pete Acree in the service department for years and as always he was great. They set me up with a loaner for a few hours while they worked on it. Oh and the best part of the whole deal is the Toyota van is a year newer and way less mileage than the Honda I had purchased. They really went over and beyond, especially since it was not their problem to fix in the first place!! It was a very, merry Christmas for us, in the end. Thank you to all that were involved and we look forward to a relationship with you for many years to come. My kids are already talking about what Toyota car they want, when it's time! Look out! (they are only 13, 9, and 5) hehe. More

I almost visited all of the dealership around the Charlotte region for buying my new car. I really had a bad experience only this dealership. These guys has no respect people.They are not friendly & Charlotte region for buying my new car. I really had a bad experience only this dealership. These guys has no respect people.They are not friendly & don't understand your feelings. They don't care about the customer & don't even feel ashamed for their behavior. Even the higher authorities don't even try to listen your concern. I went to Toyota of North Charlotte & bought the car with very much less price on what these guys offered me. They are also very friendly & cooperative. More

Dealing with Rob Van A. was a pleasure! I hate getting "attacked" by car salesmen at dealers. Rob was different -helpful, informative, innovative - he did his job professionally, without pressuring me in "attacked" by car salesmen at dealers. Rob was different -helpful, informative, innovative - he did his job professionally, without pressuring me in any way. I'd recommend him wholeheartedly. More

Robert Van Alstyne was very helpful and professional when we were dealing with him to purchase our 2013 Prius V. He went above and beyond to find us the right color and price we were willing to pay. We didn' we were dealing with him to purchase our 2013 Prius V. He went above and beyond to find us the right color and price we were willing to pay. We didn't feel pressured into purchasing anything. He told us the right time to buy and what would fit our needs. Robert even called us a few days later to see how we were liking our new Prius. I would buy another car from him (in about eight to nine years:)) and tell others to do the same! Thanks Robert for all of your help! More

December 8, 2012 I had a great experience at Scott December 8, 2012 I had a great experience at Scott Clark's Toyota buying my new 2012 Tacoma truck. Mike Black, was very helpful and patient with m December 8, 2012 I had a great experience at Scott Clark's Toyota buying my new 2012 Tacoma truck. Mike Black, was very helpful and patient with me. Mr. Black really listened to my needs and help me find the right truck. Mr. Black was extremely freindly and a joy to do business with. I will recommend Scott Clark's Toyota to my friends and family. More

I went to the dealership and within 3 hours, I drove a 2012 Toyota Yaris LE home. It is a BIG investment but the professional staff at Scott Clark Toyota in Matthews reduced our anxiety and made the purc 2012 Toyota Yaris LE home. It is a BIG investment but the professional staff at Scott Clark Toyota in Matthews reduced our anxiety and made the purchase experience pleasant. We felt like we were dealing with family as our kids were involved throughout the process. Mr. Mike Black and Kameron Knox were conscious of our needs and understood why we were buying this vehicle and how it will benefit us into our future. If you are looking for a couple of people that can make your life easy when buying a car, look up Kameron and Mike. More

My buying experience with Scott Clark's Toyota was absolutely outstanding. This is all due to Joe Giunta who is an exceptional salesmen and person. I am very grateful for all of his help both before, absolutely outstanding. This is all due to Joe Giunta who is an exceptional salesmen and person. I am very grateful for all of his help both before, during and after the sale. More

In November 2012, my wife and purchased a 2006 Toyota Rav4 as a 3rd vehicle. Jim Raulerson was our salesman. I have never been more satisfied in working with a car salesman than with Jim Raulerson. He Rav4 as a 3rd vehicle. Jim Raulerson was our salesman. I have never been more satisfied in working with a car salesman than with Jim Raulerson. He was very attentive to our questions, needs and price range and was extremely "Professional". His patience was great and he had a broad knowledge of the Toyota vehicles. In talking with Jim, we would go back and forth on new v/s used. When it came down to the decision making time, there was NO pressure. He represented our proposal to management and within a few minutes, we we the proud owners of the automobile. Mr. Thompson was our finance person. He knew his finance products well and we are really satisfied with his process. Scott Clark's Toyota dealership is a very attractive dealership, easy to find and great to shop. The service department was wonderful and took interest in getting a few minor details fixed for us. Basically I felt that no matter what we purchased, we were treated like "First Priority". I am not a resident of North Carolina, but if anyone would ask me the dealership I would recommend, it would be Scott Clark's Toyota and they should look up my friend, Jim Raulerson. Scott & Sandra Fountain Woodstock, Georgia More