Scott Clark Toyota

BILLY CARROLL is THE service advisor to go to!! HE REALLY knows hIS stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that knows hIS stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that you can trust to be knowledgeable and honest. BILLY treats me as if I am the most important customer he has. he makes sure that my car is done correctly and as quickly as possible. he is both professional and personable. he does everything she can to make my experience as stress free and cost effective as possible. I followed BILLY from hIS last place of employment to Scott Clark for these reasons. I highly recommend that you ask for BILLY CARROLL when you bring you car in. More

Tony made himself available to handle my situation. He took extra time to communicate with management and service departments to see that I left the dealership a satisfied customer. Since I did not origi took extra time to communicate with management and service departments to see that I left the dealership a satisfied customer. Since I did not originally approach Tony for help, I appreciate his time and effort to see that I was treated as a valued customer. More

I had a wonderful experience dealing with Barbara Katona in Sales and Chris Andrews in Finance when I purchased my Sequoia. Their level of professionalism and calming honesty kept me at ease during a poten in Sales and Chris Andrews in Finance when I purchased my Sequoia. Their level of professionalism and calming honesty kept me at ease during a potentially stressful time. I couldn't be happier with my experience. I would recommend Scott Clark's Toyota to ANYONE and EVERYONE based on my dealings with Barbara and Chris. Charles McCaskill (one of the drivers) was exceptional as well. Great TEam!!!!! More

I was really skeptical when I went to look at a 2007 Prius. I had drive all the way from Asheville (2.5 hours) to see A particular Prius that had unfortunately sold the night before. Robert showed my wi Prius. I had drive all the way from Asheville (2.5 hours) to see A particular Prius that had unfortunately sold the night before. Robert showed my wife and I an even nicer Prius, but after what other Toyota dealerships had offered me on my trade-in, I just knew we wouldn't be able to afford it. I was ready to leave when Robert asked for a chance to try. When he came back, he offered us a deal that far exceeded my expectations. We drove our new Prius home with a lower monthly payment and a hundred thousand less miles than the car we arrived in. I still can't believe it. Robert is a magician! More

After exstensive internet research I had decided on buying a Honda Civic or a Toyota Prius. We stopped by Scott Clarks Toyota first to price out a Prius, as we were browsing the lot I spotted a Civic t buying a Honda Civic or a Toyota Prius. We stopped by Scott Clarks Toyota first to price out a Prius, as we were browsing the lot I spotted a Civic that fit the bill. Jim was great! Got a great deal on the car and loving it! More

My experience with Scott Clark Toyota, started with a very negative experience with James Rucker, until I requested a different sales rep, Robert Van Alstyne is A W E S O M E, After expressing to him my very negative experience with James Rucker, until I requested a different sales rep, Robert Van Alstyne is A W E S O M E, After expressing to him my concerns as a customer, The GM called me within 15 minutes and the deal went through with no problem, My two criticisms are that I was offered $1000 more for my trade at another dealership which was two hours away,but they did not have a Prius C, I was strongly considering a Scion IQ at the time which they had, I could not convince anyone in financing to verify the offer and match it. I also emailed the GM that I had printed off the $500 additional off of any new car by going through the internet department, and that wasnt given to me either. Rather I was asked for $250 bucks out of my pocket. If I had been given those two things I would give this dealership 5 stars. Robert certainly gets 5 stars for his efficiency and excellent cutsomer service. The other parties involved with the deal, did not meet my expectations. I was turned away from another dealership, SCT, did get the deal done, Luv my Prius C. I do have to say that the GM did redirect the deal, if it had not been for that, I would have driven 2 hours to another dealership. More

My wife and I purchase a new Tundra from Scott Clark and had the opportunity to work with Robby Pryor and Frank Bertuglia. The entire experience was fantastic. The guys are so nice and informative, both o had the opportunity to work with Robby Pryor and Frank Bertuglia. The entire experience was fantastic. The guys are so nice and informative, both of my wife and I felt very comfortable and confident with the purchase. We will definately be a returning customer and recommending SC to family and friends. Thanks! More

My name is Doug Phillips...We had ordered a Prius at a dealer in Asheville, NC. After waiting for 6 weeks it became obvious our car was not going to come. So I started looking online for Toyota deale dealer in Asheville, NC. After waiting for 6 weeks it became obvious our car was not going to come. So I started looking online for Toyota dealers within a couple hours of our home. I did find Scott Clark and had a "discussion" with "Samantha" ...I later learned she was a computer! Fantastic technology! I was called by a salesman who confirmed they had a car with all the features we were looking for but unfortunately it had just been sold! Enter the sales manager--Jim Cline. He took the information about the car we wanted from the salesman and, on the phone, said he would try to find us exactly what we wanted. I assured him I was serious about making a deal and after a short time he called our home and we set a time to go to the dealer and test drive and buy the car. Through a misunderstanding, when we got to Scott Clark the car they had brought in from a distance did not have all the features we wanted. Honestly, my first thought was..."Here we go, bait and switch" and I told my wife, even though we drove 2 + hours to get here in good faith, we are not going to get pushed into buying a car we don't want! To our surprise, Jim Cline came to where we were sitting and apologized for the problem and asked if we would allow him to check every dealer in the South East to find a car with everything we wanted! Frankly, I was shocked and delighted to say we would be happy to let him "turn a lemon into lemonade." I would guess he was on the phone for at least 1/2 an hour and he finally came over to our seats with a print-out of a car we might like. He not only found the car with everything we wanted but he also kept his promise to meet the price we had agreed to on the phone at the beginning of our effort. And he even promised he would get our car from a distance, give us a loner car (a Prius) and have a driver deliver our new car to our home, have the driver exchange license plates and bring the loner car back to the dealership! We agreed with great delight and everything he promised has happened just as he promised! We are totally delighted with our new car and totally impressed at finding an honest car dealer! This has been the most amazing business deal we have ever experienced! Everyone at the dealership had great attitudes and treated us like gold...even in the business office...Don, made our experience enjoyable! Thank you to all the staff at Scott Clarke for a fun-- honest, beyond a fair and reasonable buying experience. Doug More

Shirley Wood is THE service advisor to go to!! This girl knows her stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that knows her stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that you can trust to be knowledgeable and honest. Shirley treats me as if I am the most important customer she has. She makes sure that my car is done correctly and as quickly as possible. She is both professional and personable. She does everything she can to make my experience as stress free and cost effective as possible. I followed Shirley from her last place of employment to Scott Clark for these reasons. I highly recommend that you ask for Shirley when you bring you car in. More

I was helped very quickly and effeciently. I was well informed about what needed to be done to my car and the prices were fair. informed about what needed to be done to my car and the prices were fair. More