
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone we dealt with at the dealership was very friendly (even those who had no direct contact with us). Our salesman (Sam Poole) was especially helpful and friendly. He listened to what my wife an friendly (even those who had no direct contact with us). Our salesman (Sam Poole) was especially helpful and friendly. He listened to what my wife and I wanted and only showed us things that matched our criteria/wants/needs. He didn't waste our time trying to sell us something we didn't want. When we thought we had seen everything and it wasn't going to happen he found two more vehicles for us to look at. One of which we ended up purchasing. I was very impressed with not only his dedication to helping us find the right vehicle but also the dedication of the finance person we worked with Jeff. They both spent a great deal of time with my wife and I to work every angle until we had a deal in place. Their time and commitment to us as customers is one reason we will definitely return to their dealership in the future. The entire experience from shopping on the lot, working out the numbers and completing the paperwork was one unlike I had ever experienced at a car dealership. Thank you very much to everyone at Scott Clark's Toyota for a wonderful experience. More
Amy went out of her way to make me feel comfortable. She shared a wealth of knowledge of the vehicles, listened attentively to what I was looking for and presented my options clearly. She was patient and fr shared a wealth of knowledge of the vehicles, listened attentively to what I was looking for and presented my options clearly. She was patient and friendly. She has called me several times after the deal was made to check-in and make sure I continue to be satisfied. Thank you Amy! More
I was very pleased with this dealership! I was given lots of advice about the car I wanted to buy, without feeling pressured to buy it. Everyone I came into contact with at this dealership has been ext lots of advice about the car I wanted to buy, without feeling pressured to buy it. Everyone I came into contact with at this dealership has been extremely nice and helpful. I highly recommend Rob and this dealership to anyone! More
RG was very professional and helpful. He helped me find the perfect care for me. He made my experience very easy and worry free! I would definitely go back to Scott Clark's to buy another car. the perfect care for me. He made my experience very easy and worry free! I would definitely go back to Scott Clark's to buy another car. More
Scott Clark's Toyota provided me with a great buying experience. The dealership was clean, well stocked, and the staff was just amazing. I worked with Robert Van Alstyne on the purchase of my new vehicl experience. The dealership was clean, well stocked, and the staff was just amazing. I worked with Robert Van Alstyne on the purchase of my new vehicle. Robert was very professional, courteous, and friendly. He was able to assist me with what I was looking for and for the price I was willing to pay. I highly recommend both Robert and Scott Clark's Toyota. You can tell immediately this dealership and it's staff put the customer first! More
Everyone was efficient and pleasant. Couldn't be happier with service I received, both waiting for the car and at pick up. Great dealership, even though 2 hours from my home I would use them again. with service I received, both waiting for the car and at pick up. Great dealership, even though 2 hours from my home I would use them again. More
Travis was a great sales person. He was not pushy and worked hard to put a fair deal together. The best part was, he is FAST. This was not one of those marathon back and forth with the "desk" kind of dea worked hard to put a fair deal together. The best part was, he is FAST. This was not one of those marathon back and forth with the "desk" kind of deals. He Listened to what we needed and worked a deal to fit that, other dealerships seemed to ignore what I wanted to accomplish on the car. Michelle is in F&I and the most honest and straight forward person I have ever met in the car business. Trust her when she gives you advice! Plus she was fun and enjoyable to work with. Thank you both, my wife loves the new Highlander! More
I would highly recommend Scott Clark's Toyota and I would definitely tell them to see John Rotalsky. He was very helpful, very knowledgeable, and friendly. He listened to me and did a great job finding an aw definitely tell them to see John Rotalsky. He was very helpful, very knowledgeable, and friendly. He listened to me and did a great job finding an awesome car that fit my needs!!! You don't meet sales managers like John everyday. Everyone is always in such a hurry that they don't give that friendly, personal service that people need. I am glad that you have John on your team and that I had the pleasure of working with him. I was referred to Scott Clark's Toyota by a family member and now I will recommend you to more friends and family members. I look forward to doing future business with John at Scott Clarks!!! Thanks, Amy Manus Monroe, NC More
These folks were great. Very honest and open from the start. No gimmicks. No haggling. They weren't afraid of the numbers. Selling a great product at an honest price. No false advertising and no lyi start. No gimmicks. No haggling. They weren't afraid of the numbers. Selling a great product at an honest price. No false advertising and no lying to get you in the dealership. More
Dealership is nice and they have a great vehicle inventory, but be very leary of their Customer Care package. Sam Poole made it sound like the dealership included Auto Butler and window tint. Othe inventory, but be very leary of their Customer Care package. Sam Poole made it sound like the dealership included Auto Butler and window tint. Other dealerships include tint as a $199 option, so I didn't think much of it and didn't pay of lot of attention to the window sticker line items. It turns out that they include it for $995! The best part about it, after driving the car for a mere 6 wks and having trouble with the finish, I found out that they never even put the Auto Butler on the car!! If I didn't complain they would have never told me. The way I figure the math breaks down, they charged me $700 for something they never did! Good dealership, nice people, they addressed the issues that I had with professionalism. More