
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We bought a 2011 Toyota Sienna from Scott Clark's which is the second car we have purchased from them in 2 1/2 years. We got a fair deal and had a great experience with the sales staff. The service depar is the second car we have purchased from them in 2 1/2 years. We got a fair deal and had a great experience with the sales staff. The service department is state of the art and the amenities are unbelievable. We would recommend Scott Clark's to anyone! More
Great experience from start to finish. The ladies at the reception desk (Sarah, Mallory, Wesley) were all attentive and very pleasant. I would highly recommend Mike Cawthon to any friend. He was very know reception desk (Sarah, Mallory, Wesley) were all attentive and very pleasant. I would highly recommend Mike Cawthon to any friend. He was very knowledgable regarding the product, pleasant in his demeanor (never pushy - and that's a MUST when selling something to me)and patient. Never did I or my family feel that we were taking up too much of his time - very classy! Kristen White was also very knowledgable - gave brief descriptions but no hard-selling. Justin Mannin Finance took the time to go over all the details on the financial side and when we needed clarification, walked us methodically through the steps - very important when a customer is spending thousands of $. Sarah gave special attention to making sure the Tundra was just right for the drive away - very pleasant. Met Robby the Sales Manager just briefly but gave the important impression that our business was important and that it would be team effort. I've purchased a Camry from Scott Clark's Toyota 3 years ago and can say that quantum improvements have been made in the entire sales experience. EXCELLENT! More
Another very good experience!! This is my third vehicle purchased from Scott Clark's Toyota over the past 17 years. The sales staff were helpful and informative during each sale and the vehicles did what w purchased from Scott Clark's Toyota over the past 17 years. The sales staff were helpful and informative during each sale and the vehicles did what was expected of them. My latest purchase was a real test for the staff: After helping me get through the necessary paperwork and details of my Tundra, I locked the keys in the Toyota I drove to the dealership. That would not have been so bad if I were trading it in- which I was not. Lucky for me a Stallings Police Officer was at the dealership during the same time. He informed me while getting me into my vehicle he himself had bought two cars from Scott Clark. Thanks to all at Scott Clark's Toyota, but especially Mike Black, Travis Wilson and Devin, (sorry I forgot your last name), and a special thank you to the Stallings Police Officer who got me out of a very embarassing situation. More
I put them through the ringer & they were all good sports, composed, and intent to help. The Costco got me in the door. Another dealer seemed to have a better deal for me... oh well. Time to pick up sports, composed, and intent to help. The Costco got me in the door. Another dealer seemed to have a better deal for me... oh well. Time to pick up a babe and head to the beach. I realy hope there's fireworks on 4th of July. More
everyone was very responsive and friendly. Tony really helped us with our financing & got us a great deal. John was very straightforward and honest and i was very satisified with the experience. xxxxxxxxx helped us with our financing & got us a great deal. John was very straightforward and honest and i was very satisified with the experience. xxxxxxxxxx xxxxxxxxx xxxxxxxxxx xxxxxxxxxx xxxxxxxxxxx xxxxxxx xxxxxx More
I have to admit that I have not always been totally thrilled with this dealership, however I have never dealt with another that has cared more about the overall rating given to them by their customers. thrilled with this dealership, however I have never dealt with another that has cared more about the overall rating given to them by their customers. I have to credit that to the leadership example that Mr. Cady has obviously tried to instill in his team. By the way that my wife and I were treated during our recent purchase experience, I have to say that the majority of his staff has tried to follow that example. We were treated with the utmost respect and courtesy while there and a genuine effort to meet our needs was definitely shown. Mr. Cady is very lucky to have a sales manager as caring as Philip, has always gone out of his way to make us feel like we were the most important people in the showroom. Most of the deal was handled over the phone and just the final details had to be dealt with at the dealership. This is now the 4th deal they have put together for me in 5 years and I see no reason to change my dealership of choice. Thanks again to staff that assisted us. More
Very helpful and an awesome service.Travis was very very helpful .Steve carlton helped us over the phone before we even got to the dealership.Jimmy cline worked with us to give us a good deal.wesley showed helpful .Steve carlton helped us over the phone before we even got to the dealership.Jimmy cline worked with us to give us a good deal.wesley showed us an explained all the features of the vehicle in great detail. More
I had the pleasure of purchasing a used Sequoia from John Rotalsky. I started my purchase online. John, the Internet Manager answered all of my questions, and set an appointment that fit into my busy schedul Rotalsky. I started my purchase online. John, the Internet Manager answered all of my questions, and set an appointment that fit into my busy schedule. It was the nicest dealership I've ever been into. My wife is looking forward to getting her nails done for free. More
Outstanding!!! Love the dealership and the guys! From the minute we walked in the door we felt very comfortable. They made us aware of the great service promotion - 2 years or 25k miles: free maintenanc the minute we walked in the door we felt very comfortable. They made us aware of the great service promotion - 2 years or 25k miles: free maintenance. They had the color I wanted on the model I wanted and that was it! Thanks to everyone for such great customer service. And I LOVE my new Sienna. More
After my mechanic bought my old '97 RAV4 which I drove 206,000 miles for his 15yr old, I filled out a credit app online as I was ready to buy a new rAV4 if I could get a good deal. Paul called me right a 206,000 miles for his 15yr old, I filled out a credit app online as I was ready to buy a new rAV4 if I could get a good deal. Paul called me right away and set up an appt for me to come in. When I showed up a couple of hrs later, Paul took me for a test drive and showed me the choices. He was very cool and made me comfortable without alot of chit chat(BS). The sales manager helped him give me a great deal on my new red RAV4. I considered all the options with another person and chose some door guards to prevent dings. The finance guy was also very cool and helped me get through all the signing of the paperwork and more paperwork! They shined up my car and I drove it home! I love it! I went back today and got my door guards on. I didn't have to wait long but I got to look around the showroom,looks at the gift shop, watch CNN and eat a doughnut. The airconditioning was working great, thank goodness, it was 98 degrees outside. Anyway, I'm extremely happy with my purchase and the whole experience has been wonderful. More