Scott Clark Toyota

Outstanding team of professionals at Scott Clark's Toyota. Enjoyed working with a number of people at the dealership. RG Gunderson and Peter Moreno were among the high caliber individuals that made Toyota. Enjoyed working with a number of people at the dealership. RG Gunderson and Peter Moreno were among the high caliber individuals that made my car purchase a pleasant, smooth, and efficient experience. More

Travis Wilson & Jonathan Shapiro were my sale associates during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to several other dealerships prior to visiting Scott Clark Toyota. All dealerships were offering college discounts, but Scott Clark’s lifetime warranty and other incentives made me take a visit. After visiting Scott Clark I sat down and had to make a decision, the main and only reason I chose Scott Clark over the other Toyota and other manufacturers was because of Travis Wilson and Jonathan Shapiro. Their customer service skills were excellent and they were really passionate about not only making a sale but making a great selection for my needs. They made the very large dealership feel like a comfortable home for this deal and future deals. Those two gentlemen were respectful, honest, caring and great individuals to work with. When the sale was final they did not end their communication with me. I receive phone calls from both Travis and Jonathan just checking to see how I am doing. If you are in the Charlotte area and are looking for a car check out Scott Clark Toyota and ask for Travis Wilson and Jonathan Shapiro, they will take excellent care of you and tell them Greg Arnold sent you. More

Travis Wilson & Jonathan Shapiro were my sale associates during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to several other dealerships prior to visiting Scott Clark Toyota. All dealerships were offering college discounts, but Scott Clark’s lifetime warranty and other incentives made me take a visit. After visiting Scott Clark I sat down and had to make a decision, the main and only reason I chose Scott Clark over the other Toyota and other manufacturers was because of Travis Wilson and Jonathan Shapiro. Their customer service skills were excellent and they were really passionate about not only making a sale but making a great selection for my needs. They made the very large dealership feel like a comfortable home for this deal and future deals. Those two gentlemen were respectful, honest, caring and great individuals to work with. When the sale was final they did not end their communication with me. I receive phone calls from both Travis and Jonathan just checking to see how I am doing. If you are in the Charlotte area and are looking for a car check out Scott Clark Toyota and ask for Travis Wilson and Jonathan Shapiro, they will take excellent care of you. More

It is clear that a happy customer is the number one focus at Scott Clark Toyota! Every single individual we met as we went thru the process of buying a Highlander was exceptionally helpful, friendly, and kn at Scott Clark Toyota! Every single individual we met as we went thru the process of buying a Highlander was exceptionally helpful, friendly, and knowledgeable about their piece of the business. Travis, our salesperson, was incredibly patient and just a pleasure to do business with! More

I've purchased most of my vehicles from Toyota as a family tradition...they are just the best! Since I live in Indian Trail (for the last past 5 years), I've purchased and traded-in (for myself and my family tradition...they are just the best! Since I live in Indian Trail (for the last past 5 years), I've purchased and traded-in (for myself and my two sons) at least 6 Toyotas (2 Corollas, 2 Tacomas, 2 FJ Cruisers and a Highlander). 5 of these vehicles were purchased from Scott Clark and, due to my sons' needs, we had to trade-in a couple of them. I must say that the service is just excellent and they do go way beyond the reasonable customer service you'd expect from other dealerships. They not only actually care about meeting the customer's financial needs, they make sure the customer walks out extremely satisfied with the purchase. Only once, I went to another Toyota dealership because Scott Clark did not have the vehicle I needed and wanted in stock (they had sold out)! I have only one wish to be met by Toyotas Manufacturers and that is that they decide to build a vehicle with the motor (27 MPG), interior and family convenience of a Highlander but with the exterior square shape of the FJ Cruiser! GMC just came out with the Terrain model which does 32 MPG....I wish it could be a TOYOTA! More

This Toyota dealership leaves you with a great feeling; knowing that you've been given all the best answers to your questions and overall best price. The sales individual's consideration for our time and t knowing that you've been given all the best answers to your questions and overall best price. The sales individual's consideration for our time and the review of all other options was also extremely impressive. More

It's really very simple. The last seven cars I have purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality o purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality of work in the last eight to ten years. They are the only dealership I will deal with. More

The entire experience after the sale has been horrendous. The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking aroun The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking around trying to look busy so they don't actually have to help the customer. More

I have never financed a car and so I did extensive research and spent several days visiting car dealerships. I went back to Scott's three times! (Third time's a charm!) It was a good experience and research and spent several days visiting car dealerships. I went back to Scott's three times! (Third time's a charm!) It was a good experience and I loved how I was not pressured and the follow-thru was amazing! I feel good about this purchase not only becouse of the car (which I LOVE!!)but because Frank was AWESOME, informative and not overbearing. I would certainly purchase another vehical from them in the future and recommend them to a friend! More

We had a very positive experience at Scott Clark's Toyota. Our salesperson was Lance Black. "Excellent" should be added as a rating: that is just what we got--from beginning to end. Lance was very kno Toyota. Our salesperson was Lance Black. "Excellent" should be added as a rating: that is just what we got--from beginning to end. Lance was very knowledgeable, polite, patient, and attentive. Of course, we knew that he wanted our business. What salesperson doesn't!!? But he was not pushy. We highly recommend Scott Clark's Toyota. All with whom we dealt were very professional. (While I'm not eager to get our new van in for regular maintainence, I anticipate the same treatment!) And while you are at Scott Clark's Toyota, ask for Lance Black. He treated us with dignity, respect, and patience. I'm sure he will treat his next customers just as well! (And, yes, we checked out several other dealerships in Charlotte. Only one other came close. The rest were easily marked off my list!) More