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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,804 Reviews

2,804 Reviews of Scott Clark Toyota - Service Center

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October 31, 2019

Always a pleasurable experience I have been using the Scott Clark's service facility since I purchased my auto in 2012. It is always easy to schedule an appointment and the professio More

by FTUTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Good communication. Easy to work with and fixed the issue. Having a rental car service on site is a huge asset to the service department. More

by GoHoos!
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
October 29, 2019

Greg was great. However, I made an appointment and only got an oil change. This took for an hour and half. I also had to request to speak to a salesperson twice about my lease coming up. Multiple salesmen More

by Btarkington
Recommend Dealer
Yes
Employees Worked With
Greg Aldredge
October 27, 2019

5k maintenance I went in to get my new vehicle serviced yesterday. David was super helpful and very nice. I got a physical copy and email of the service. This was a More

by Souadnowakowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Miller
October 27, 2019

Excellent Service and Excellent People Great Experience Great attitude from the staff and quick turn around for customers: Full fledged facilities for all types of vehicle service. Nice wa More

by Gaur’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
October 23, 2019

230K Service on my Toyota 4 Runner Excellent service, I've had my 4 Runner serviced at Scott Clark Toyota since I bought it new in 2007. The service is fast and they have always done More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Great service at Scott Clark Toyota The service writers are very friendly and professional. They give you a time estimate and are typically dead on it. Always a great experience! We w More

by DBSmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush, Leigh Blake, Brandon Beck
October 19, 2019

Outstanding Service at Scott Clark Toyota I recently visited Scott Clark Toyota for service on my 4Runner. Everything there was extremely efficient. The service department was neat and spotl More

by Lonnie4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
October 19, 2019

Oil Change Took 2-1/2 hours for an oil Change I had an appointment for. Then was told the car was almost ready, but technician noted the car needed the belts rep More

by Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Hahn
Nov 11, 2019 -

Scott Clark Toyota responded

Tucker, Thank you for taking the time to write your review. I am sorry to read about this issue and would like to find out some more information about it as well. It sounds like we may have dropped the ball here and I would like to find out how we could have prevented this. I am unable to find out any additional information without your full name. If you would not mind emailing me at sphelps@scottclark.com with those details I will look into this. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

October 18, 2019

25,000 mi mtc Great service dept...one of the main reasons we keep going back. Sales tries to work with customer to arrive at agreeable price. Service Department More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
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