2,799 Reviews of Scott Clark Toyota - Service Center
OUTSTANDING Every time I come to this dealership for service, I consistently received absolutely STELLAR customer service from all of the staff!!!! Also, the cash Every time I come to this dealership for service, I consistently received absolutely STELLAR customer service from all of the staff!!!! Also, the cashiers in the service department were exceptionally courteous and efficient! The only words I can use for my service manager, Crystal Kush are: SUPER and EXCEPTIONAL!!!! More
Two great service calls I had my 4 Runner in for two service calls last week and Matt did an excellent job coordinating them. One was an auto butler appointment that the car I had my 4 Runner in for two service calls last week and Matt did an excellent job coordinating them. One was an auto butler appointment that the car came back looking brand new and the other was an airbag recall. I used the complementary shuttle service with the recall and both Matt and Gary kept me updated on the progression of the service and made sure I was taken care of. Gary was very nice and right on time. He was also very cognizant about how time of day and traffic was going to effect me and made sure I was finished before traffic got heavy. Very happy with both their customer service. More
Sienna service Took my Sienna in for interval service and to have the brakes looked at. Brandon Dominguez did a great job by providing friendly and informative couns Took my Sienna in for interval service and to have the brakes looked at. Brandon Dominguez did a great job by providing friendly and informative counseling on the services I needed, and he found all the discounts that he could to lower my maintenance costs. More
Quick Fix Took my car back promptly and was told it would be about 2 hrs. to fix. Came back done in an hour! Very pleased! A good overall experience. Took my car back promptly and was told it would be about 2 hrs. to fix. Came back done in an hour! Very pleased! A good overall experience. More
Excellent service. I have been dealing with Crystal Kuch in Service for 12 years, since we moved here. She is a wonderful representative of your dealership. She is pr I have been dealing with Crystal Kuch in Service for 12 years, since we moved here. She is a wonderful representative of your dealership. She is professional, friendly and knows her business. I trust her and her recommendations and only schedule appointments when she is on duty. I am SO pleased she returned to the Service Department. More
Service Great service. Would recommend the service department to my friends. You are very lucky to have Brandon as an employee. He was very knowledgeable and Great service. Would recommend the service department to my friends. You are very lucky to have Brandon as an employee. He was very knowledgeable and friendly. More
Tire rotation I assume that my tires were rotated, it would have been nice to have the vehicle washed . The waiting area is nice and the coffee was good. I assume that my tires were rotated, it would have been nice to have the vehicle washed . The waiting area is nice and the coffee was good. More
State Inspection My service advisor was very respectful and friendly. He explained everything about my state inspection and what all it involves. I must say I was ver My service advisor was very respectful and friendly. He explained everything about my state inspection and what all it involves. I must say I was very impressed. This is a great place to have your car serviced and to purchase a new vehicle. More
fast and timely suggestions Every time I come to Scott Clark Toyota for service I have been very happy. Brandon Dominguez was my service associate this week. He was very attenti Every time I come to Scott Clark Toyota for service I have been very happy. Brandon Dominguez was my service associate this week. He was very attentive and helped me use my most useful coupons to save in the services suggested. I was really happy he looked at what services were coming due and suggested I do them now rather than come back kin 3 months. More
Service with a Smile Despite the fact that he has been under the weather for at least 5 days, Billy Carroll never let on that he was struggling. He made sure that I felt l Despite the fact that he has been under the weather for at least 5 days, Billy Carroll never let on that he was struggling. He made sure that I felt like I was his most important client. He has been our service writer off and on for 14 years - ever since we bought our Toyota Sienna in 2005 at the original location. Our van has served us so well that we keep on enjoying it even 14 years later at 235k miles. Jimmy Cline told us the day we bought our van that he believed it would last at least 13 years and 200k miles. I am delighted to say that it is going strong thanks to Billy and his team! More