2,795 Reviews of Scott Clark Toyota - Service Center
Helpful and kind We have been a lot of times here. And everybody take care of your needs. The waiting room has to many options and if you need you can rent a car for $ We have been a lot of times here. And everybody take care of your needs. The waiting room has to many options and if you need you can rent a car for $10 More
20k service Wesley R is a great point of contact for me. It is so easy to text him, schedule my visits and be greeted by a friendly and familiar face. He's great! Wesley R is a great point of contact for me. It is so easy to text him, schedule my visits and be greeted by a friendly and familiar face. He's great! Plus I had a small dent removed while there and it came out flawless. Good job to that technician. More
Service Very friendly and were good about getting back to you during service to discuss items of issue found or were asked to address. Enjoyed the free servi Very friendly and were good about getting back to you during service to discuss items of issue found or were asked to address. Enjoyed the free services given of manicures, $10 rentals and hot dogs. More
Great Service Dept Great service Dept. Their customer service rep was great. Crystal is the best, she makes you feel like family! Will definitely be returning for servic Great service Dept. Their customer service rep was great. Crystal is the best, she makes you feel like family! Will definitely be returning for service and when it's time for a new auto. More
Joseph Carroll Rocks! Great service, kept me informed, knowledgeable about options, and overall a great experience. No BS which works for me!! I will be back. More compa Great service, kept me informed, knowledgeable about options, and overall a great experience. No BS which works for me!! I will be back. More companies can learn from Joseph. More
Appreciative Quick and friendly service makes the experience unique. Enjoyed my walk around the lot while looking at newer model vehicles. Free Wi-Fi while I waite Quick and friendly service makes the experience unique. Enjoyed my walk around the lot while looking at newer model vehicles. Free Wi-Fi while I waited was a plus. More
Rattling Noise I came into the service center to have a rattling noise resolved. This was the second time I had to bring it in . The first time I was told that ther I came into the service center to have a rattling noise resolved. This was the second time I had to bring it in . The first time I was told that there was not a noise being made on my vehicle. The noise became worse, so I brought it back. It was determined that it was a corroded heat shield. At the time I paid for the part that would need to be ordered and I would need to bring the car back the following week to have the part installed. I was told the cost of the part, was $90 and that labor would be roughly $70. Well the labor ended up being $150 dollars. No one ever informed me that there was more work that needed to be done before the work started. More
5000 maintenance service As usual very pleased with service which was done relatively quickly. Everyone I spoke with was courteous. The waiting area is pleasant and my vehicle As usual very pleased with service which was done relatively quickly. Everyone I spoke with was courteous. The waiting area is pleasant and my vehicle was washed. More
90,000 service I had a couple of minor issues that needed repair i.e. TPMS light, + 90,000 mile service... All work was completed in a very satisfactory manner. I do I had a couple of minor issues that needed repair i.e. TPMS light, + 90,000 mile service... All work was completed in a very satisfactory manner. I do have one issue - When I delivered vehicle for service, I was asked, if I wanted the vehicle washed? I responded, yes. That request was entered on the work order. After 3.5 hours of the vehicle being at the dealership I was notified that the vehicle was ready for pickup. Traveled to the dealership to secure the vehicle presuming that the vehicle had been washed, It had not been washed and I was informed that I could wait another 15 minutes for the vehicle. I was not a happy camper! I was informed that I needed to inform the dealership that I wanted the vehicle washed before I arrived. I stated, that the request was delineated on the work order! Oh, that's our policy. I informed the representative that they had a very assnine policy that needed to be changed. Left dealership without vehicle being washed!!! More
Excellent very professional Service was quick and easy. Everything was explained as to what should be done and why. I felt very comfortable with the work. It was a good experien Service was quick and easy. Everything was explained as to what should be done and why. I felt very comfortable with the work. It was a good experience More