Scott Clark Toyota - Service Center

Crystal Kush It is always a wonderful experience to drive up to Scott Clark Toyota and find my friend Crystal. I know my Prius is in excellent hands and I feel li It is always a wonderful experience to drive up to Scott Clark Toyota and find my friend Crystal. I know my Prius is in excellent hands and I feel like I am a valued customer. Crystal is an outstanding employee who is professional, friendly and an overall joy to deal with. What a wonderful world it would be if everyone was a Crystal. Used to hate bringing my car in but since Crystal takes care of me I could come once a week! Thanks, Crystal, you are one special lady. More

Outstanding Service I'm an out-of state visitor and made an appointment to have the cabin filter and engine air filter changed. I also wanted them to check out a grinding I'm an out-of state visitor and made an appointment to have the cabin filter and engine air filter changed. I also wanted them to check out a grinding sound coming from the front brakes. Crystal Kush greeted us when we arrived 30 mins early for our appt. No problem. She took us right in and noted our service needs for the technician. Whereas it would have been easy to tell me I needed expensive brake work, I was told the brake disks had some rust, but the brakes were fine and there was no safety issue. We were presented with a very reasonable bill which included a free multi-point inspection and car wash. We also left with a couple of recommended future service items. The showroom and the waiting area were top-of the-line and far surpassed those of my home luxury car dealer. More

Unparalleled Customer Service Frederick Caspary and his colleagues at Scott Clark Honda are all inherently helpful and extremely customer-oriented. In this economy where customer' Frederick Caspary and his colleagues at Scott Clark Honda are all inherently helpful and extremely customer-oriented. In this economy where customer's needs often get diminished to a "do as little as you can mentality," at Scott Honda they seek to do as much as they can, and more. They are committed to insuring the best quality of work on your vehicle, but also that every customer's experience with them is indeed a positive one. As a new resident of Charlotte, I am so pleased with them. Choose Scott Honda ... you will be so glad you did! More

Wonderful service from Shane Crow I received fast professional service from service representative Shane Crow. I was in and out quickly. And Vanessa, the receptionist, helped me find I received fast professional service from service representative Shane Crow. I was in and out quickly. And Vanessa, the receptionist, helped me find my lost sweater. More

Excellent service When I arrived I was met quickly and directed to Marshall Moore, Asst. Svc. Mgr. He went over my concers and the reason for my visit....thoroughly. When I arrived I was met quickly and directed to Marshall Moore, Asst. Svc. Mgr. He went over my concers and the reason for my visit....thoroughly. After our discussion he indicated what needed to be done and what would be done. The service was done quickly and I was on my way. Great service and such a nice person. The car drives better now. I appreciate the fine service. More

Car service 9/8 My regular guy (Archie Newton) has left, but Shirley did a great job and was very helpful. Also discussed a possible trade in. Thank you. My regular guy (Archie Newton) has left, but Shirley did a great job and was very helpful. Also discussed a possible trade in. Thank you. More

Always great experience Have always been pleased with the service I receive at Scott Clark Toyota. Billy Carrol has always been very attentive to my vehicle needs of which I Have always been pleased with the service I receive at Scott Clark Toyota. Billy Carrol has always been very attentive to my vehicle needs of which I have three More

service visit I was very pleased with the customer care shown to me during my visit which has usually been the case. I was helped by Justin Bustle and he was very I was very pleased with the customer care shown to me during my visit which has usually been the case. I was helped by Justin Bustle and he was very informative on the issue my vehicle has and what options I have on correcting the problem. I am however somewhat frustrated that on my last major repair the problem I have now was not foreseen as something that might need to be addressed. I have always been pleased with the advice of the service reps and the work of the mechanics. I think this was just a case where timing was not in my favor. More

Willian Carroll Billy has been servicing my car for several years now and has always given me excellent service and attention to important concerns for my driving Billy has been servicing my car for several years now and has always given me excellent service and attention to important concerns for my driving safety. More

First time ever at the service department Patrick Fralick was a pleasure to deal with. Very personable, professional. Explained things in detail. i would definitely recommend Patrick and Scott Patrick Fralick was a pleasure to deal with. Very personable, professional. Explained things in detail. i would definitely recommend Patrick and Scott Clark Toyota to friends an family More