2,799 Reviews of Scott Clark Toyota - Service Center
Great service Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the buttons and he explained them slowly enough for me to understand. I'm 71 and not tech savvy. More
The Best Ever!!! I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Ser I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Service for the Postal Service as an Engineer. I said all that not to brag on me, but to remind you of the type of person you have working in your Customer Service Department. Crystal Kush has given me, and I've noticed others, the best Customer Service I've seen in a long time. I had to and desired to give outstanding customer service to our customers. Crystal has always given me the best service any department can ever expect! She's one of a kind. Keep her in place or put her in charge of your Customer Service Training Department. Outstanding Job! More
Always An Excellent Experience In The Service Department Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is d Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is done perfectly. More
I bought a new Prius I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision More
Excellent experience yet again in the Service Dept On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, would definitely recommend him), pleasant wait and no surprises. More
review of service Aug 3, 2015 All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! More
Excellence Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfor Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfortunately, that is what I have to deal with to get the work done correctly. I do wish they would give you a loaner vehicle if work needed with an appointment will take over 2 hours. More
first service visit Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that my tires were due for rotation, which he took care of promptly. A very nice beginning to my future visits. More
Great job, as always Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I could use them to discount my service. I always feel valued at this dealership. Thanks, Billy! More
Great service but TV content is terrible Crystal Kush was an excellent rep. Friendly and efficient. If not for personnel like Crystal I would go to shops closer to home that have "real progr Crystal Kush was an excellent rep. Friendly and efficient. If not for personnel like Crystal I would go to shops closer to home that have "real programs" on the TV. More