Scott Clark Toyota - Service Center

Outstanding Service William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and attended to our every need. Going to Scott Clark in no way resembles my past experiences of taking the car in to be serviced which I used to dread. This is more like a pleasurable experience that you almost look forward to. The environment is inviting, the place is impeccably clean, and anything that you might need is right there. Keep up the good work! More

Customer Service JIM DALO I was loyal Ford guy for 20+yrs. Until Town & Country did me wrong an refused to fix a problem they caused with my truck. The owner refused to talk I was loyal Ford guy for 20+yrs. Until Town & Country did me wrong an refused to fix a problem they caused with my truck. The owner refused to talk to me. So that is what pushed me to buy a Toyota. I bought 2013 Tundra Crew max xspx. This truck wasn't cheap. I bought the auto buttler detailer for my nice black truck. I wouldn't recommend this service to anyone. I had it serviced every 6 months. Each time to return my truck with the black faded on my plastic that hold the led lights. I would tell the service department each time this is what happens. So there service department always gave it back to me messed up. Well, my last trip there I spoke with Jim Dalo manager. I expressed my concern. Well, He personally said he would make it right. He gave me his cell phone. I just took my truck in for the forth time. WOW, JIM DALO understands customer service. He and the Dealership have come through with making things right. UNLIKE TOWN & COUNTRY FORD. This is how you retain and grow your customers. THANK YOU JIM DALO!!!!! More

Excellent I have purchased four cars from Scott Clarks Toyota and have always had excellent experiences from purchase to service. This past weekend I took my Ra I have purchased four cars from Scott Clarks Toyota and have always had excellent experiences from purchase to service. This past weekend I took my Rav4 in for service and I didn't have an appointment, but the sales Associate Jeremy Allison fit me in and called and notified me keeping me updated by phone. Service was prompt and courteous and would highly recommend to anyone in need of purchase or service. Excellent experience!! More

Better then expected and totally satisfied Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he ca Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he came and told me the status of repairs. In one case he informed me of several choices from which I could choose, what each accomplished, and the cost of each. All in all he was an excellent person to deal with, and I would recommend him to anyone who needed auto servicing ---- he is an excellent representative for the Scott Clark Toyota Service Dept. More

Great service Jeremy Holt started the service process and it was completed in a timely manner. I was having 25k service and inspection done. Out in a little over a Jeremy Holt started the service process and it was completed in a timely manner. I was having 25k service and inspection done. Out in a little over a hour.Great service! More

Crystal Rush - great service on a busy day! Crystal Rush did a nice job setting the expectation of a long wait time for my service call on a busy Friday. Later, she explained steps taken to fix Crystal Rush did a nice job setting the expectation of a long wait time for my service call on a busy Friday. Later, she explained steps taken to fix a vent. Crystal is personable and professional. Great customer service from Scott Clark's keeps us coming back! Thank you! More

excellent service Went for 15,000 mile service on a Friday afternoon. The dealership was very busy, but thanks to Fred Caspary I was completed in about 1 hour , which Went for 15,000 mile service on a Friday afternoon. The dealership was very busy, but thanks to Fred Caspary I was completed in about 1 hour , which included my inspection for my next license plate. Thank you Fred for a job well done. More

Consistently excelent service I have been going to Justin in the service drive for years, and love the fact that I can always rely on him and his tech Drazen for consistent honest I have been going to Justin in the service drive for years, and love the fact that I can always rely on him and his tech Drazen for consistent honest and superior work done right the 1st time. Will keep coming back. Thank you guys. Sincerely, Duke. More

Service Appointment Took my truck in for it's 65,000 mile service (oil change & tire rotation). Marshal Moore was my service rep. After a quick exam, Marshal came to th Took my truck in for it's 65,000 mile service (oil change & tire rotation). Marshal Moore was my service rep. After a quick exam, Marshal came to the waiting room with a list of other service items that were recommended by the mechanic. He went through each item and discussed the pros & cons of performing the maintenance during this service appointment. I appreciated his knowledge & frankness. The only negative was the 3 hour wait. More

A perfect service appointment everytime I've owned my new Toyota Prius since 2011, I have always had Scott Clark service this vehicle, I have always depended on Billy Carroll ( Service Mg I've owned my new Toyota Prius since 2011, I have always had Scott Clark service this vehicle, I have always depended on Billy Carroll ( Service Mgr.) to look after my car needs. I've found him to be truly caring and concerned, and honest in explaining what items needed to be corrected now or could wait. More over each time I visit Scott Clark the level of service is better than the last visit, these people really work as a team, each looking after each other, and in turn looking after me and my car. My next car will be bought from Scott Clark Toyota because of there service department. More