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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,805 Reviews

2,805 Reviews of Scott Clark Toyota - Service Center

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August 19, 2023

Came in for regular oil change. Dealer performed Free tire alignment test at the check in. Free multipoint inspection. Efficient check out. Professional, reliable, efficient service More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Excellent service department, thorough, friendly, informed, experienced. Billy Carroll is always going above and beyond to give quality service. More

by Jsutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Does a great job with minimal hassle. Always a pleasure to go there. Good service. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rowe, Nolan Davis
August 17, 2023

Quality work but as with other dealers, a little pricey but not out of line with other dealers. Plan on 1 and 1/2 hours for an oil change and their 50 point inspection. More

by Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Service staff is always friendly & helpful. Repairs are done correctly the first time. They will wash your vehicle if you want them to. Easy to get an appointment. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Metwally
August 16, 2023

My recent service visit to Scott Clark was excellent! Marshall always goes above and beyond to keep us informed of status and costs. He is very knowledgeable, friendly and proactive. We highly value his More

by Kuusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney reception
August 15, 2023

We have been very pleased with the purchase of our Prius and now are totally satisfied with the Service Department! More

by LRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Exceptional check in process. Customer service is wonderful. What a great idea to offer free manicures!!! More

by Bkchrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nautica Maxwell
August 12, 2023

They honored my appointment time despite a very busy service bay. Excellent waiting area and attentive service agent. More

by marksholander11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Elijah and Travis
August 12, 2023

Joshua Lunsford helped me when I went to Toyota in Matthews, NC. He was nice and professional. I recommend going to Toyota in Matthews NC! They have great service. More

by ReyB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lunsford
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