Scott Evans Chrysler Dodge Jeep Ram
Carrollton, GA
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My partner and I went to Scott Evans Dodge to inquire about a specific vehicle on their lot. The salesperson, Jessica, was very nice; however, after looking at the vehicle we went to see, I decided I di about a specific vehicle on their lot. The salesperson, Jessica, was very nice; however, after looking at the vehicle we went to see, I decided I did not like it for various reasons. At that point Jessica began trying to sell us a vehicle that was about $15,000 over our budget (which she would not have known because she NEVER even asked me my budget.) She never asked what I liked/disliked about the car we went to see, she just immediately began trying to sell me a $40,000 vehicle. Meanwhile, someone was valuing my trade in. I explained to Jessica I did not want to spend $40,000 on a vehicle and tried to inquire about other types of cars they might have had, but she and Ken kept going through the motions, writing up paperwork, asking how much I owed on my trade, etc... I had to spell it out for her "I HAVE NOT PICKED A VEHICLE HERE AND I AM NOT SPENDING $40,000 ON ONE, STOP WRITING UP PAPERWORK" At that point, Ken came in to the cubicle and didn't even introduce himself before saying "OK, OK, who is the car salesman in here, me or you?"(I got his name from his name tag). UHHHH, WTF? Really? Needless to say, the next words out of my mouth were "That's my cue to leave" These people are just dirty salespeople, using the same old pushy tactics. They don't care about finding the right car for YOU, just pushing you into buying A CAR, ANY car. I immediately went to DOUGLAS COUNTY DODGE, about 15 miles away and spent the $30,000 that was burning a hole in my pocket on a new 2012 Jeep Liberty. I have bought 2 cars from Douglas County Dodge now, and couldn't be happier with their salespeople. Go there instead of Scott Evans, you won't be disappointed!!! More
Ive done business with Scott Evans Dodge for several yrs. now. I was just in the service department recently and was very impressed with the speed and courtesy. The technician that worked on my car was very now. I was just in the service department recently and was very impressed with the speed and courtesy. The technician that worked on my car was very knowledgeable and explained exactly what was going on with my car. The repairs were done in minimal time and I had the pleasure of meeting the new service manager, Fred. He was so nice, very knowledge and very involved through the entire repair process. I am confident that anyone else entering the service department for repairs will receive the same exceptional customer service that I received! More

