
Scott Evans Chrysler Dodge Jeep Ram
Carrollton, GA
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Outstanding customer service experience!! I was in Scott Evans Chrysler service department today, My truck needed a oil change, I was in and out within 45 minutes!!! The service guys are grea I was in Scott Evans Chrysler service department today, My truck needed a oil change, I was in and out within 45 minutes!!! The service guys are great Michael smith Is very professional and very respectful. I highly recommend this dealership for all your service needs. Thanks guys for all your help. More
I have taken my 2011 Truck in 4 times to be fixed and yet it still leaks. Every time we have a heavy rain my truck floods!!!! I'm now in the process of filing with the Att Gen office for Lemon Law. Scott Eva it still leaks. Every time we have a heavy rain my truck floods!!!! I'm now in the process of filing with the Att Gen office for Lemon Law. Scott Evans and Dodge are no help!!!!!!!! More
I was recommended Scott Evans through a friend. The experience started out positive with a wonderful sales manager directly working with me due to some credit constraints (first car loan). From that p experience started out positive with a wonderful sales manager directly working with me due to some credit constraints (first car loan). From that point the relationship went down hill. The manager was moved to another site and I was forced to work with another salesman and manager. All of a sudden all former agreements went out the window. Vehicle prices went up, incentives went down. I need to see numbers on paper and this was not provided. Matter of fact, the salesman told me he doesn't ever see numbers so I shouldn't ask. Really? If you have really excellent credit and want a Dodge, maybe this is your place, but if you have a need a bit of help, find another high quality used car reseller. All I walked away with was 5 more inquiries on my credit report. More
My partner and I went to Scott Evans Dodge to inquire about a specific vehicle on their lot. The salesperson, Jessica, was very nice; however, after looking at the vehicle we went to see, I decided I di about a specific vehicle on their lot. The salesperson, Jessica, was very nice; however, after looking at the vehicle we went to see, I decided I did not like it for various reasons. At that point Jessica began trying to sell us a vehicle that was about $15,000 over our budget (which she would not have known because she NEVER even asked me my budget.) She never asked what I liked/disliked about the car we went to see, she just immediately began trying to sell me a $40,000 vehicle. Meanwhile, someone was valuing my trade in. I explained to Jessica I did not want to spend $40,000 on a vehicle and tried to inquire about other types of cars they might have had, but she and Ken kept going through the motions, writing up paperwork, asking how much I owed on my trade, etc... I had to spell it out for her "I HAVE NOT PICKED A VEHICLE HERE AND I AM NOT SPENDING $40,000 ON ONE, STOP WRITING UP PAPERWORK" At that point, Ken came in to the cubicle and didn't even introduce himself before saying "OK, OK, who is the car salesman in here, me or you?"(I got his name from his name tag). UHHHH, WTF? Really? Needless to say, the next words out of my mouth were "That's my cue to leave" These people are just dirty salespeople, using the same old pushy tactics. They don't care about finding the right car for YOU, just pushing you into buying A CAR, ANY car. I immediately went to DOUGLAS COUNTY DODGE, about 15 miles away and spent the $30,000 that was burning a hole in my pocket on a new 2012 Jeep Liberty. I have bought 2 cars from Douglas County Dodge now, and couldn't be happier with their salespeople. Go there instead of Scott Evans, you won't be disappointed!!! More
Ive done business with Scott Evans Dodge for several yrs. now. I was just in the service department recently and was very impressed with the speed and courtesy. The technician that worked on my car was very now. I was just in the service department recently and was very impressed with the speed and courtesy. The technician that worked on my car was very knowledgeable and explained exactly what was going on with my car. The repairs were done in minimal time and I had the pleasure of meeting the new service manager, Fred. He was so nice, very knowledge and very involved through the entire repair process. I am confident that anyone else entering the service department for repairs will receive the same exceptional customer service that I received! More