I have been a loyal customer of Dodge for the last 20 years, bought my first New Ram in 1996 and have owned nothing but Dodge since then. I found a 2016 Ram at this dealership and struck a deal. The dealer promised delivery on June 21, I was contacted by the dealership on June 22 asking why I didn't come in to pick up the truck. I said the truck is suppose to be delivered. The receptionist said OK let me check. The salesman then called ad said I am so sorry, we will have the truck delivered tomorrow June 23, so I said you have to deliver before noon because I'll be going home to Tennessee over the weekend, he said no problem I will call the driver right now and have the truck delivered first thing tomorrow. Friday comes and NO TRUCK, I called and called and finally got hold of the salesman and was advised that the delivery drivers had broke down and were stuck along the highway and would not be able to deliver the truck as planned. I then got a text advising me that the manger would like to deliver the truck to me on Monday June 26th. I wasn't happy about this news but finally agreed..... When 1:00 rolled around and I still had not heard from the dealership, I called and was advised that the truck had damage from RATS that chewed through the wiring harness. I was shocked to hear that a brand new Ram pickup had RATS in it. I was then offered what I can only assume is a bait and switch deal. The Truck I was buying and had agreed to the price on was not going to be available due to RAT damage, but I was offered a similar Ran with less options and was not the color I wanted for the same price. I spoke to the manager Craig, who was very nice and contacted me a couple times but couldn't due much as he claimed that he didn't have the authority. I was then put on the phone with the OWNER and advised yes the truck I wanted had rat damage and that I could take the offered truck, I said the price difference from the internet to what you are offering is $2,000.00, so take the $2,000.00 off and he said I cant lose that much money on this truck, I said OK take $1,000.00 off and he said no, I told him that I had spoke to a local attorney and he said "You mean my friend" I said I am not sure who you are friends with but this is Bait and Switch and Georgia has very strict laws regarding Bait and Switch. He said I do not have to due business with you and after we talked for a while I was advised by the owner we have nothing left to discuss, I advised that I would write reviews and also contact Chrysler, he said you mean you would hurt my business, I said yes, what your doing is wrong........ I was really looking forward to this new Ram, I am now looking at Fords..... Dodge lost a loyal customer because of this one dealership, and their method of conducting business. Warn your neighbors and friends, BTW I was advised that the truck I was offered with RAT damage would be sold as new and untitled and the buyer would not be aware that they was purchasing a lemon........ This is wrong.