Scott Evans Nissan

Beware of this service department. I took my platinum pathfinder in for a strange noise. They wanted to charge me $4800 for a transfer case. They also performed a full inspection and I took my platinum pathfinder in for a strange noise. They wanted to charge me $4800 for a transfer case. They also performed a full inspection and told me that I needed new breaks and new lower control arms. I refused service and took my vehicle to my long time mechanic who is 1.5 hours away. Turns out my breaks were fine at 70%. 4 bolts on the control arms were suspiciously loose. I had no suspension issues when I brought the truck into nissan but they wanted to charge me $3000 for the repair. My mechanic tightened the bolts for free and said nissan probably loosened the bolts to get more money from me. So dishonest of nissan. And lastly, my mechanic replaced my transfer case for $1800. Final result : $8400 - total estimate from nissan $1800 - total cost from my mechanic. It was worth the 1.5 hour trip to an honest mechanic. Never go to nissan dealership in Carrollton in my opinion More

Ryan Brown was very helpful and knowledgeable when we purchased our vehicle ! Thanks very much ! purchased our vehicle ! Thanks very much ! More

Ryan Brown was very helpful and knowledgeable when purchasing our vehicle! Thanks you very much ! purchasing our vehicle! Thanks you very much ! More

I arrived early- they took in my vehicle and gave fast awesome service by that lady Christy awesome service by that lady Christy More

Can I put ZERO stars? This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars mor This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars more than what the set price I was told over the phone! They will find any little thing that you say is a concern with your vehicle and run with it. When I asked them how they came up with a conclusion on how that what was wrong and if they ran any diagnosing tests, they told me well no, we just went with what you said was wrong with it and put and two together. The customer service department is definitely something that needs to be better handled and train there employees to better handle situations with there customer. I HIGHLY recommend not taking your car here! More

Excellent Staff and Customer Service! Let me start by saying that my experience started complicated but ended exceeding my expectations. Thank you Scott Evan’s Nissan and Jeep,Dodge, Chry Let me start by saying that my experience started complicated but ended exceeding my expectations. Thank you Scott Evan’s Nissan and Jeep,Dodge, Chrysler staff. Marty, Jason, Jay and Paul were great and worked hard to earn my business and trust. Five Star Rating! And I I forgot to say that I live 650 miles away and had the vehicle delivered. I live in south Florida where hurricane Ian took thousands of cars. The south Florida dealers and their fees pushed me to look out of state. Thankful I did and all I can say is my experience with Scott Evan’s Dealerships we’re beyond my expectations. More

Earned my business, and from a very difficult and demanding customer. Jessica did a great job selling me a new 2023 Nissan Rogue Platinum. demanding customer. Jessica did a great job selling me a new 2023 Nissan Rogue Platinum. More