We called Scott Harvey Kia to see if they had a Kia Niro EV that we could look at. We spoke to Angelica Rodriguez on the phone and she followed up by meeting us a few days later. Our entire experience at the dealership, thanks to Angelica's style, was a relaxed, non pressured opportunity to learn about the car (and buy it). We had a ton of questions about the car, options, finance, time line, trade in. Some questions we asked that morning and others by text and phone call. We never felt like a bother. Angelica answered all of our questions thoroughly and didn't hesitate to double check some information for us when necessary. The day we picked up the car was also a positive experience. There was a lot of tasks to complete (trade in appraisal, credit check, paperwork, we wanted a 2nd test drive). Angelica has infinite patience and kept things moving along beautifully. We also want to thank Justin who was super helpful and the finance person who helped execute the paperwork. Unlike other car buying experiences we have had, the finance rep did not arm twist us to buy all sorts of add ons. We really felt like he was guiding us to make decisions that were best for us. In summary, we love the car, feel like we got a very fair deal, were treated well by everyone at the dealership and consider the car buying experience to have been pleasant!