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Scott Honda of West Chester

West Chester, PA

4.8
3,681 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,681 reviews

October 22, 2021

I was introduced to Jeff with a referral from a friend of mine who had already had a good experience. The faith in my friend’s confidence was instantly fulfilled when I had my initial contact with Jeff, and More

by Dbozenhard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Oct 25, 2021 -

Scott Honda of West Chester responded

Our team is committed to making your car-buying journey easy and reliable! We’re so glad Jeff provided an amazing experience for you; it’s truly our pleasure just being able to help :) Thank you so much for sharing your story! Your glowing review and recommendation means so much to us!

October 22, 2021

I continue to be most impressed with the high quality of service provided by Mark Dennis. Excellent. Gives clear honest advice to me every time, helping me to make the best decisions for upkeep of my Odysse More

by Jam Prof Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Scott Honda of West Chester responded

Honesty is the best policy! Our team is dedicated to not only providing excellent service for you and your vehicle, but building trust by sharing honest and helpful advice! We’re thrilled that valued team members like Mark have earned your trust (and your wonderful 5-star review!) Thank you kindly for sharing your experience!

October 20, 2021

The service is great and the employees treat the customer with Golden Rule care and service! More

by suzanneu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Oct 22, 2021 -

Scott Honda of West Chester responded

You can always expect that high level of customer care at Scott! We’re glad our team could prove to you how much we respect you and your time :) Thank you for sharing your experience; we’re happy we could make it a good one!

October 19, 2021

My sincere thanks to Zach and the tech for their help in finding a bad tire and getting me a new one. Their courtesy and advice were very much appreciated. More

by marykane821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech I believe Simmons (202), Zachary Bruno
Oct 21, 2021 -

Scott Honda of West Chester responded

We want to extend our sincere thanks to YOU, Mary! We truly appreciate your kind compliments for our team; your thoughts and feedback are so special as they help us recognize our strengths. We’re so glad we could provide our best services for you, all with friendly smiles and honest advice! Thank you again!

Oct 21, 2021 -

marykane821 responded

It was a pleasure dealing with you.

October 16, 2021

Bill was excellent with helping me narrow down what was most important to me in my next car as well as walking me though all the different options between owning and leasing. He was patient and thorough. More

by tcnyc11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martin
Oct 18, 2021 -

Scott Honda of West Chester responded

Patience and genuine care are highly valued by our team. We want you to be comfortable during your car-buying journey so we will dedicate all of our time and energy into building trust and creating a welcoming, peaceful environment! We’re so glad Bill proved how much the entire team respects you and your time with his service. Thank you so much for giving us your lovely 5-star review and recommendation; we appreciate you!

October 16, 2021

I am a retired parts and service Director from an Acura dealership and seen it all but they truly are the best More

by Rusty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Oct 16, 2021 -

Rusty responded

Grate service

Oct 16, 2021 -

Rusty responded

"……

Oct 18, 2021 -

Scott Honda of West Chester responded

We’re honored to be the dealer you trust! Thank you so much for choosing the Scott team to take care of you and your vehicle. We’re so happy we could share our knowledge and skills with a fellow expert :) Thank you again for sharing your experience; we’re glad we’ve made it enjoyable and reliable for you!

October 15, 2021

Omar and his financial manager were very good people who helped me get the car I wanted and were pretty helpful when needed in any help More

by Brij patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Haque, Harry Tarabicos
Oct 18, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your amazing review! You deserve to find the best car for you so we’re dedicated to making the car-shopping process easy and quick! We only offer smiles at Scott, not stress :) We’re so glad Omar provided our best resources during your visit and we’re wishing you many happy miles in your new Honda!

October 15, 2021

Just because of Omar I came to Scott, else for sure I would have gone to Mainline Honda. That much he welcomed me, always prompt on email response. Always available to clarify our questions. He also made More

by Mathew George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Oct 15, 2021 -

Scott Honda of West Chester responded

We’re so happy we could earn your business and your 5-star review, Mathew! Our mission centers on providing each and every guest with thoughtful service so Omar’s passion and salesmanship proves how hard our team is working! His consistent and honest communication shows we truly care about you and your needs. Thank you so much for sharing your feedback; we appreciate you :)

October 15, 2021

Shaun explained everything to me . Car was ready when promised . He was efficient and professional. More

by Tspevak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Oct 15, 2021 -

Scott Honda of West Chester responded

Communication is key! We want you to feel at ease when you’re visiting so our team will go above and beyond to gain your trust with professional and thoughtful service. We’re so glad you had a great experience here! Thank you so much for sharing your 5 stars!

October 14, 2021

Did not get the service I requested, service tech assumed car did not need what I wanted done today. Not Happy! More

by Guessfordw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dunoff, Theresa Tait
Dec 21, 2021 -

Scott Honda of West Chester responded

Hi Walter, we apologize for the inconvenience you experienced back in October, but our team was happy to welcome you back yesterday for your complimentary Express oil change. We appreciate you!

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