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Scott Honda of West Chester

West Chester, PA

4.8
3,681 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,681 reviews

October 04, 2021

Excellent customer service!!! We would recommend Scott Honda to anyone looking for a car or needing service. Our sales experience was honest and friendly. Our sales man Hiep Luong was professional and fr More

by norton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service area. , Hiep Luong, Rob Gill, Crystal Sutherland
Oct 06, 2021 -

Scott Honda of West Chester responded

Thank you for choosing the Scott team to help you, Norton! We’re always happy to offer our friendly and reliable assistance in any department, from sales to service :) We’re extremely grateful for your kind review and recommendation of our team. Your wonderful comments have made our day brighter!

October 04, 2021

Great customer service, and the quality of the work is equally outstanding. I only take my three Hondas to Scott for a reason. More

by bobcolon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
Oct 06, 2021 -

Scott Honda of West Chester responded

We’re always happy to welcome you back, Bob! Earning your trust and loyalty is our team’s measure of success; we’ll make sure each of your visits here are better than the last! Thank you for sharing your amazing review with us!

October 03, 2021

They were ready to service my car. They also followed directions. They were continually giving me updates More

by tfields002652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Oct 04, 2021 -

Scott Honda of West Chester responded

We’ll always be ready to tackle even the toughest challenges! Our team is committed to sharing honest and reliable communication during the process of repairs or maintenance so we’re not surprised (but still very happy!) to hear that we satisfied your needs! We greatly appreciate your thoughts and feedback! Thank you!!

October 02, 2021

Excellent customer service! Operates like a well oiled machine. Extremely organized. Treats you like you’re a Superstar. Very conscientious about providing service in a timely manner. Waiting area i More

by Carol.Jones7@va.gov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Oct 02, 2021 -

Carol.Jones7@va.gov responded

Excellent customer service.! Service team operates like a well oiled machine. Extremely organized. Treat you like you're a Superstar. Very conscientious about providing service in a timely manner. Waiting area is pleasant, clean and spacious. Great experience, every time.

Oct 04, 2021 -

Scott Honda of West Chester responded

You truly are a superstar, Carol :) Our team is always eager to go above and beyond to satisfy valued guests such as yourself! We’re so happy we were able to make your experience here comfortable, convenient, and fun! Thank you so much for sharing your review and kind compliments to our team, we appreciate you.

October 02, 2021

Outstanding service and courtesy on all visits. I know l can trust the work done. More

by Stancure09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Oct 04, 2021 -

Scott Honda of West Chester responded

We’re honored to be the dealer that you trust :) Thank you for being such a loyal, cherished guest; we will continue to go out of our way to provide the best service for you! We appreciate you and your outstanding 5-star review!

October 02, 2021

My experience was A+, Jeff Wood was friendly honest and professional!!! Most importantly I will refer others and I will return without hesitation! More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bruenderman, Michele McKnight
Oct 04, 2021 -

Scott Honda of West Chester responded

We’re so happy to have earned your A+ grading! Our report cards are definitely going up on the fridge :) We’re even happier to hear that our team was successful in our mission to provide thoughtful and professional service! We will always treat our guests with respect and offer a friendly, honest, and reliable experience for all! Thank you for your amazing review, it’s made our day!!

October 01, 2021

Happy with service. Used express lane for oil and transmission fluid change. Quicker turnaround time than original estimate More

by burt1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Oct 04, 2021 -

Scott Honda of West Chester responded

Thank you for choosing Scott to be your dealership, Burt! Our team is determined to exceed your expectations and we’re glad to hear that we did exactly that by ensuring your visit here was quick and easy! We truly appreciate your 5-star review; thanks again :)

September 30, 2021

Aaron is knowledgeable & straightforward & Honda a known reliable brand. Aaron is more like a brand ambassador . More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Sep 30, 2021 -

Scott Honda of West Chester responded

Joe, we are so thankful to have received your kind review of our team!! Aaron and the rest of our team work extremely hard to strengthen their skills and knowledge of the Honda brand. We’re so happy you recognized their diligence! Thank you for sharing your 5-star review, we truly appreciate you :)

September 30, 2021

I was totally satisfied with the service. Everything was completely comfortable.I would highly recommend Scott Honda dealership and my sales person Aaron Schmidtt with no reservations. More

by sallykingman22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
Oct 01, 2021 -

Scott Honda of West Chester responded

Your comfort and convenience matters to us, Sally! We will always go above and beyond to ensure that your experience with us is satisfactory and full of fun, memorable moments! Thank you for sharing your 5-star review and recommendation; we appreciate you :)

September 30, 2021

Mr. Schmidt was friendly, knowledgeable, and very professional. I believe him to be an honest and trustworthy salesperson...which is difficult to find. More

by dragginfli907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Scott Honda of West Chester responded

Hi, thanks for sharing your review! We appreciate all of your feedback, especially the lovely compliments to our team :) We are committed to providing our friendliest and most reliable service to our guests! No hassles or stress at Scott… We’re all about honesty, integrity, and trust! Aaron will be so happy to hear that you’re happy!!

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