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Scott Honda of West Chester

West Chester, PA

4.8
3,667 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,667 reviews

June 05, 2021

I had a nice experience with this dealership. The employees were kind and helpful. It was also a relatively fast experience compared to some of my other experiences at car dealerships. More

by carolinepaolino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rodriguez
Jun 10, 2021 -

Scott Honda of West Chester responded

Thanks for sharing your review, Caroline! We make thoughtful changes to value your time and make shopping for your next vehicle a pleasant and easy experience. Wishing you many happy miles in your new Honda!

June 04, 2021

We’ve had our car serviced at Scott Honda for many years. Always excellent work and competent, efficient, cordial staff people who explain everything that should be done, the cost, and alternatives (when ap More

by Still
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Jun 10, 2021 -

Scott Honda of West Chester responded

We appreciate you as our long time guest! Thanks for sharing all the ways that our team is consistent in earning your satisfaction. That's our promise every time you choose us. 'Til next time, happy driving!

June 04, 2021

John in Honda’s Service Center was fabulous. Knowledgeable, personable and friendly. I am always asked why I take my Honda back to the dealer for service. It’s easy - There is no group bette More

by Kwelsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Jun 10, 2021 -

Scott Honda of West Chester responded

We are blushing! Thank you so much for sharing your trust in our team to provide your convenient and friendly Honda maintenance... it makes us proud. When we commit to our mission of thoughtful service, we can earn your 5-star satisfaction. It's excellent to hear your 5-star compliments for John R. and the team :)

June 04, 2021

Rob did a great job beginning to end. Even when I was having trouble getting used to certain features of the vehicle, Rob troubleshot and then got me set up with service appointment. More

by Hedy S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rodriguez
Jun 10, 2021 -

Scott Honda of West Chester responded

Hi Hedy, thank you for choosing Scott Honda! We're happy to hear how Rob led your experience and ultimately earned your satisfaction by a steady commitment to thoughtful service. It's our pleasure to spend all the time you need adjusting to your new purchase, and we're here to help you navigate your ownership and maintenance experience through our service department. We appreciate you!

June 03, 2021

Scott Select was a great dealership to buy a preowned vehicle from! Our salesman, Kevin Turner, was exceptional! Andy in the service department was great as well!! Would definitely recommend Scott Select More

by trimar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in service , Michele McKnight, Kevin Turner
Jun 10, 2021 -

Scott Honda of West Chester responded

We're excited to receive your feedback! It's great to hear that our Scott Select team earned your total satisfaction with thoughtful service for all your needs. Whether it's to choose the perfect next car for you, or maintain your vehicle investment, we're here for you!

June 03, 2021

Excellent service. Oswaldo and the department were kind and helpful in response to my problems caused by another dealer. Will always come back here. Thank you. More

by 1886AN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Jun 03, 2021 -

Scott Honda of West Chester responded

We're so glad you found our service department and it's our pleasure to help! Scott Honda is committed to thoughtful customer care and that means your safety and convenience are our top priority. We're proud to be the team you can trust, and we look forward to welcoming you again. Kudos to Oz for taking care of you and your Honda!

June 03, 2021

Great service, good prices. They have had a bunch of garbage customers but they still stay professional and still provide great service to those of us who are not so obnoxious. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jun 10, 2021 -

Scott Honda of West Chester responded

Hi Jon, thanks for sharing your feedback! All of our guests have different needs and expectations and our team does an excellent job of managing those against what is possible and reasonable, because each guest's satisfaction matters. We're glad you agree, and we appreciate your patience and understanding as we navigate challenges to provide the best service we can!

June 02, 2021

Had oil change appointment scheduled and Service Mgr Andy Benes provides great service from beginning to end And Ft Desk Mary provides extra courtesy to customers More

by Zawada
Recommend Dealer
Yes
Employees Worked With
Andy Benes
Jun 02, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star compliments for our team! We're so glad you enjoyed your recent visit with Andy. We promise thoughtful service to you and your vehicle :)

June 02, 2021

Hiep was very helpful and worked hard to get me what I wanted at a fair price. During paperwork, he helped the process move quickly and efficiently. I would recommend Hiep highly. More

by MS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Jun 02, 2021 -

Scott Honda of West Chester responded

Excellent news, thank you for sharing! We love to hear the ways the Hiep made shopping for your Honda easy and convenient. It is awesome to learn that we've earned your 5-star recommendation, and invite your friends and family to enjoy the same great experience with Hiep!

June 02, 2021

met with Jeff Wood after a recommendation. It was like working with your nice neighbor. no pushy approach. such a congenial guy. Felt really lucky to have worked with Jeff. nuff said :) More

by lrworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Jun 03, 2021 -

Scott Honda of West Chester responded

That's so kind! We're happy to hear that you felt such a level for comfort at Scott, because purchasing your next Honda is a big decision. It is awesome to know that Jeff made certain you enjoyed the same great experience that was recommended to you... thoughtful service is our promise every time!

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