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Scott Honda of West Chester

West Chester, PA

4.8
3,665 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,665 reviews

January 21, 2021

Jeff was great! Very personable and enjoyable to work with. It was a smooth transition going from my lease to buying the car. The whole team was very helpful. More

by mattmele04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Matt, thank you for sharing your story! Sounds like you fell hard for your Honda and Jeff W. helped make it official, we love to hear it :) Glad to welcome you back, and wishing you many happy miles!

January 21, 2021

Had a tire that had a puncture. Was told by big tire store close to my house it couldn't be fixed, and wanted to sell me 2 tires. This made me very suspicious. Went to Scott Honda, the repaired the tire More

by mlcdsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cross, Nate Runk
Feb 01, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story, we appreciate you! Scott Honda is a tire store, and we do use some pretty cool scanning technology to help you decide when it's the right time to purchase new tires. However, the thoughtful customer care we're committed to means trust and transparency, so our team won't recommend new tires unless your safety depends on it. That's most important when it comes to your service experience at Scott. Thanks again for being our guest.

January 21, 2021

Fast efficient A++. What else is there to say when your in and out in less than 30 min. I’m filling space for an A ++ service call. More

by rar66
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Feb 01, 2021 -

Scott Honda of West Chester responded

This is awesome news, thank you for sharing your 5-star, A++ rating for Christian at Scott Honda! We value your time and make routine Honda care easy. Thank you for being our guest!

January 21, 2021

Easy and efficient way to make service appointment. Joe Walker is my preferred technician. He is friendly, responsive, a good listener, gathers info needed re problem presented, gives estimate, calls promp More

by Sdowns524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Feb 01, 2021 -

Scott Honda of West Chester responded

Thank you for sharing this excellent feedback and your 5-star compliments for Joe Walker in Scott Honda service! We love to hear all the things that matter most when you visit, and the ways he has earned your trust to become your 'PCT'... Primary Care Technician. Thoughtful guest care - that's what we're all about :)

January 21, 2021

Scott Honda is top notch and they really care about their clients. Hiep was so great in helping me purchase my new car, and the whole process was smooth and efficient. He really listened to what I was look More

by sbacastow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Feb 01, 2021 -

Scott Honda of West Chester responded

Congratulations on your recent new Honda purchase! We love to hear that Hiep made your shopping a smooth sailing success, just like we promise. When you share all the specific ways he earned your satisfaction, that feedback becomes our focus, because the experience you have with us matters. Thank you for choosing Scott Honda, and for being our valued guest. Happy driving!

January 20, 2021

Jeff was super attentive, conscientious and helpful. We enjoyed our experience and would recommend both Jeff and the dealership to others. Keep up the goof work! More

by Mjschrieber1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
Feb 01, 2021 -

Scott Honda of West Chester responded

Thank you for sharing these awesome compliment about Jeff W. and his commitment to thoughtful and professional service. We can't help but smile knowing that he has earned us your 5-star recommendation... no goofin'! ;) No doubt he will keep doing what he does best and we hope you enjoy your awesome Certified Honda!

January 19, 2021

Had a wonderful experience buying a new Honda Fit at Scott Honda in West Chester, PA. From the moment I walked in, until I drove my new Honda out, my Salesman - Hiep Luong - was wonderful. Hiep More

by Janice Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Nick Toto
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Janice, thank you for choosing Scott! We love to hear that Hiep made your decision to purchase a new Honda easy by providing all the information and personal attention you needed to know what was right for you. Watching you drive off with a smile is our goal when you give our team the opportunity to help. We're so happy that you can feel the difference here!

January 19, 2021

We have used this dealer for years now, as they as are always professional & respectful. From the person who answers the phone, service, sales, parts. Customer service is excellent, always! This is our More

by davelorilyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Dave and Lori, welcome back and wow, thank you for sharing these lovely words! When you're our guest at Scott, each member of our team has a role in making your experience great and doing what it takes to earn your 5-star satisfaction. We love to hear that Aaron provided thoughtful service and personal attention to your needs so you could drive way in the new Honda of your dreams. We appreciate you!

January 18, 2021

Fast and friendly service. Always very happy with Scott Honda. Britain’s was very helpful and even found a coupon I could use to discount the services. More

by Brianregan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Christian Aponte
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Brian, thank you for choosing Scott as the team you trust for Honda maintenance! We are committed to earning your 5-star satisfaction at every visit and we appreciate hearing what matters most to you.

January 17, 2021

The service was great and very helpful and curtious! But, I'm still having problems with Android Auto Car Play! Car still won't recognize my Moto g5 plus.....an open architecture phone. Trying Best buy agai More

by kenneth.shauger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Jon Barth, Oswaldo Almanza
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Kenneth, thank you for sharing your feedback! Our team is here for you and we want you to get the most from every mile. Please continue reaching out if there is more we can do to help, because your satisfaction matters!

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