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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

October 24, 2020

Our Sales Consultant Carlos Nunez was extremely professional, knowledgeable, and service oriented from my initial phone call to the delivery of our new CRV. We were very serious about buying a Ni More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Nick Toto
Oct 30, 2020 -

Scott Honda of West Chester responded

Thank you for sharing these kind words for the thoughtful service and personal attention to you vehicle shopping provided by Carlos and Nick. We're passionate about Honda products, and matching you with the one that best suits your lifestyle and needs is what we love to do! Congratulations on your new CR-V, and happy driving :)

October 24, 2020

Everyone was friendly, helpful, informative and approachable. Highly recommend Scott Honda for your car needs-you won’t regret it! I was so happy to walk out with my first NEW car!! More

by KDeL817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cole, Carlos Nunez
Oct 30, 2020 -

Scott Honda of West Chester responded

Our team is committed to 5-star service and earning your total satisfaction... We're pleased to see you share this awesome recommendation! Wishing you huge congratulations on your first new Honda... how exciting for us to be part of your story!

October 23, 2020

I had a great experience buying my car Omar was great and was very helpful Everyone at the dealership was very nice I had to come back for some help with the and Omar was not available but he made sure I go More

by Lkauf32202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Omar Haque
Oct 30, 2020 -

Scott Honda of West Chester responded

Thanks for choosing our team to help with your recent Honda purchase - it's our pleasure to make your experience 5-star! Omar and each member of our team work together to provide thoughtful customer care that's convenient for you. Enjoy every mile :)

October 23, 2020

Jeff was great! I would recommend Scott Honda to anyone who wants a Honda. I love my new car and the service wasn’t pushy and helped a lot. More

by Jay.dwyer27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Scott Honda of West Chester responded

Thank you, Jay! We're so happy you chose our team to help and for sure, Jeff is excited to be part of your Honda shopping experience. We appreciate your 5-star recommendation :)

October 22, 2020

The is our 7th car that we have bought/leased from Scott Honda. The process was simple, and Omar and the team made things very easy for us. More

by eric.goodfellow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Omar Haque, Nick Toto
Oct 23, 2020 -

Scott Honda of West Chester responded

Hi Eric, wow, we appreciate you! Thank you for sharing your 5-star feedback about how Omar and the team made your vehicle needs our priority with thoughtful service. We're proud of our team for their commitment to earning your trust and satisfaction each time you visit, because we never take your choice for granted. Congratulations on your most recent new Honda :)

October 21, 2020

Greg is simply the best! He made our car buying experience extremely easy—and enjoyable. Most of the legwork was done over text and email, which saved so much time. Once he heard we had young kids, More

by KDrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Oct 23, 2020 -

Scott Honda of West Chester responded

Awesome story, thank you for taking the time to share! Convenient and fun is the experience you deserve, and Greg is committed to car shopping done YOUR way. We look forward to welcoming you back in the future... 'til then, wishing you many happy miles :)

October 19, 2020

Great experience with joe. Detailed, responsive. Only negative was bait and switch on my trade in- that was not Joes fault. Joes-No pressure sales was nice to see. Knows his product and answer More

by Paul Goldbecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
Oct 20, 2020 -

Scott Honda of West Chester responded

Hi Paul, thank you for choosing Scott Honda! We're thrilled to hear that you enjoyed the personal, 5-star attention provided by Joe. Our apologies for any miscommunication regarding your trade. Looking into the details of your visit, we found that despite additional miles put on your trade between the time our dealership was first given the opportunity to appraise it and when it was traded during the purchase of your Honda Passport, the original trade value was honored. Our team is committed to thoughtful customer care, and we look forward to welcoming you back in the years to come!

Oct 20, 2020 -

Paul Goldbecker responded

There was no miscommunication on my trade you lowered it as I went to but the car after telling me earlier it was worth hundreds more previously. That’s bad business !!!!!!

October 17, 2020

Leased from Scott 14 years. Purchased my last lease. Everything about Scott is worth the drive from Wilmington. The only service I'll ever use! More

by Wimmerss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Rob Gill
Oct 20, 2020 -

Scott Honda of West Chester responded

We're thrilled to hear that Greg has consistently earned your 5-star satisfaction through professional, thoughtful service. It is an honor to be the team you trust for all your vehicle needs!

October 17, 2020

Hiep Luong made our car buying experience an excellent one. We have been using Scott Honda since 2012 and this was indeed the most pleasant car buying experience . He was helpful, thorough and pleasant. More

by carom531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Nick Toto
Oct 23, 2020 -

Scott Honda of West Chester responded

Welcome back and thank you for choosing Scott Honda once more for your car shopping! We love to hear that Hiep provided a most comfortable and convenient experience for you to enjoy. Earning your satisfaction is our favorite way to show our gratitude for the opportunity. And we're excited to help you get the most form all your new Honda's technology and features. Happy driving!

October 16, 2020

We, I had known of Scott Honda for a long time , but had never gone there. Needless to say my very first visit made me a customer. I had the good fortune of meeting sales associate Bill Martin, proba More

by murmul22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mongi Borni, Rob Gill, Bill Martin
Oct 23, 2020 -

Scott Honda of West Chester responded

We're so happy to receive your feedback! It is always a special occasion when one of our team earns a "best-ever" compliment... kudos to Bill for his commitment to professional, thoughtful customer care. Fun and exciting is the exact kind of experience we hope for you to enjoy with us, each and every visit. Wishing you many miles of adventure!

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