Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.9
3,495 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
Contact Dealership
View Awards

706 Autopark Blvd

West Chester, PA

19382

Directions

By Type

Showing 3,495 reviews

January 14, 2024

I have been a loyal Scott Honda customer since 1998. The service department has always been outstanding, and my latest experience, on January 12, 2024, was no exception. I was fortunate to have an outst More

by beatlebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Shahriari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

Shiva will be over the moon to read this review. Shiva knows that your car makes your life work. She's a true professional who comes alongside our customers to help and educate them in decision-making when caring for their Honda. As a longtime client, your five stars are priceless. They let us know that we're getting it right and with consistency— over two decades— that's important. Thanks kindly for sharing your experiences with others.

Jan 26, 2024 -

beatlebob responded

I can't say enough about the outstanding service Shiva provides. I hope that she receives the recognition she truly deserves. She sets the bar for what awesome customer service should be, and I would absolutely recommend her to anyone who desires the best in customer service.

Helpful
January 13, 2024

Jessica thank you for the great service today. Always a good experience at Scott Honda. Thank you More

by erocegrenewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mowbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

It was our pleasure to welcome you back. Thanks for your continued trust and the 5-star compliment. We value it.

Helpful
January 11, 2024

I've only had awesome experiences buying & leasing cars from this dealership. Always leave smiling! More

by MichelleM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

Your confidence is a huge deal to us, Michelle, so you can imagine how excited we are to read this review and know we've earned your 5-star opinion, again. Congratulations on your Honda!

Helpful
January 10, 2024

Andrew is the best ! This young man went over and beyond to get us the best deal ever.. Bravo Andrew!! More

by Elainehunter725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

Thanks, Elaine. We're grateful you shared your experience, and Andrew will be pleased to know he earned your highest regard. He is a very dedicated professional and appreciates feedback. Our whole team values your recommendation.

Helpful
January 08, 2024

Andrew Scott is an enthusiastic, polite, and handsome young gentleman, not to mention an incredibly knowledgeable expert within his field! The best of the best! More

by Isaiah
Recommend Dealer
Yes
Employees Worked With
Andrew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

We value your stars. Andrew is genuine, professional, and dedicated; we're glad you felt it as you made this important purchase decision. What a fantastic review. We're celebrating your recommendation, Isaiah. Congratulations on the new-to-you car!

Helpful
January 07, 2024

Calvin Schlotfeldt was great--knows his stuff, straightforward honest. He was a pleasure to work with, and also has a great sense of humor. More

by carolyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calvin Schlotfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

We're thrilled you chose Scott Honda and felt our welcoming and professional approach. The best compliment is reading that Calvin earned your high opinion for our team. Receiving your recommendation is a big deal to us. We're grateful, Carolyn.

Helpful
December 28, 2023

The dealership was accommodating and made our experience very positive. Omar our salesman is a very knowledgeable salesman and nice to deal with. More

by Jmonte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Scott Honda of West Chester responded

This team gives our best to our customers and each other and Omar is a fine example of our professionalism and friendliness. It's fantastic to know you felt it while making your purchase decision.

Helpful
December 28, 2023

Our salesman when buying car was great. We were told that first oil change and tire rotation was free. And would not take long. I have 8,000.00 miles on my car. 3 hours later, and 199.00 , More

by denmcclintock
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
Report | Print
Jan 25, 2024 -

Scott Honda of West Chester responded

Not the impression we'd hope to leave you with, Mr and Mrs McClintock. I'd like to address your concerns with a meaningful conversation. It is important to have a phone call when I read a review like this. I'm grateful you brought it to our attention so that I can listen and learn, and give you my focused attention. I will be reaching out to you soon. Thanks kindly.

Helpful 1
December 27, 2023

Andrew and his colleagues provided first class, efficient and value oriented service from the first step in the door until I drove away in an excellent certified vehicle. More

by johnstuartlarson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Scott Honda of West Chester responded

Wow! We’re thrilled that you think we’re “first class”. It’s awesome that you felt the difference that our team makes! We appreciate you for your kind words and stack of stars.

Helpful
December 26, 2023

Bill Martin was absolutely the best of the best! Fair, polite, respectful, professional, and an absolute pleasure to work with! I will, without a doubt be referring anybody looking for a vehicle to More

by berglin.stacie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Martin
Report | Print
Dec 27, 2023 -

Scott Honda of West Chester responded

Bill certainly appreciates your kind words! Our whole team loves reviews like yours because it lets us know we’re getting it right. Thank you for taking the time to share your experience.

Helpful
1
...
3
4
5
...
350