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Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,657 reviews

June 29, 2022

First time buyer at Scott Honda. Aaron and the crew were great! Patient, knowledgable, and helpful. Will buy there again! More

by DiaxSna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Scott Honda of West Chester responded

Congratulations on your big purchase! We're so glad to hear our team's 5-star customer care helped make your decision easy. Thanks for choosing Scott Honda. We look forward to helping you find your next ride, too! Until then, happy driving :)

June 29, 2022

Carlos was fantastic and I really enjoyed working with him! I had my son with me and Carlos could tell he was getting antsy and set him up with tv to get him more comfortable - as a mom, it's the little t More

by maxineyarnall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Jun 30, 2022 -

Scott Honda of West Chester responded

It's the little things that really matter! And at Scott Honda, we promise 5-star treatment for all of our guests, even the youngest. :) It was our pleasure to welcome your family in, Maxine. We're glad we could help you search for your next ride. Happy driving!

June 28, 2022

Nathan Was phenomenally helpful and service impeccable. He called me with updates and texted me with my car location. Nothing more I could ask for in a service dealer or an a technician. Superb! More

by audreykarenruss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Jun 29, 2022 -

Scott Honda of West Chester responded

Thank you, Audrey! Your 5-star compliments mean a lot to us, and they prove how hard our team works to earn your total satisfaction. We appreciate you.

June 28, 2022

From start to finish I was very pleased with my sales person, Jeff Wood, and the dealership. I will recommend!! More

by Shelleywolkov923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Scott Honda of West Chester responded

Shelley, we're so glad to hear you enjoyed every moment of your car-shopping experience. Thanks for being our guest! We're wishing you many happy miles on the road ahead :)

June 28, 2022

Jeff did a great job helping me to find the RIGHT car for me. This is my 3rd Honda from Scott Honda, and I continue to be a happy driver. More

by NancyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Nancy! We're proud to be your trusted dealer. For sure, our team is committed to helping you find the right car for you every time. And we're happy to hear Jeff's 5-star care earned your total satisfaction. Happy driving!

June 28, 2022

Carlos our sales person was on the top of the game! ! He was very knowledgeable about our vehicle and went out of his way to meet our needs!! We look forward to doing further details with him Sincerely More

by Edwardbogusz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Santiago, Carlos Nunez, Ed Somers
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Diana! We're grateful for your feedback. It's awesome to hear the ways our team went above and beyond to make your car-shopping experience great. And we look forward to welcoming you back in the future! Until then, happy driving :)

June 27, 2022

Taylor was great. The location is convenient and they performed the exact work that needed to be done and within the timeframe on which we agreed. More

by Tundra18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! It's awesome to learn the reasons your visit to our Service Center was a 5-star experience. That's our promise!

June 25, 2022

Hiep Luong was very nice to wrk with. He kept me well informed on the arrival of my car at the dealership. He explained the car very thoroughly. More

by Klphillips65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Ed Somers
Jun 28, 2022 -

Scott Honda of West Chester responded

Thanks for visiting Scott Honda! We're so happy to hear your car-buying experience was easy and smooth-sailing— that's our goal. Happy driving!

June 25, 2022

I went to get an oil change and to see what was wrong with my windshield fluid. The woman I had was not very clear on the charges. She told me a price and then wasn’t clear on what this included. Within More

by BrianaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Jun 29, 2022 -

Scott Honda of West Chester responded

Hi Briana, thanks for sharing your feedback. I fully understand your concerns. Just to clarify your wait time, your vehicle’s repairs were complete but our car wash was backed up. I’m sorry this delay caused you to wait longer than expected. And I apologize for the miscommunication. I would like to learn more from you about how we can improve communication, and set better expectations for you in the future. I left you a voicemail with my personal cell; if you’re willing to share more, I’d be happy to listen.

June 23, 2022

This was my first time buying a car and Jeff was very helpful. He helped me get the car I wanted and was easy to contact for any questions I had. Jeff helped take off a lot stress for this being my first More

by Chrislj1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Jun 24, 2022 -

Scott Honda of West Chester responded

Congrats, Chris! Buying a car is a big deal, especially your first. And we're so glad to hear Jeff and our team made sure your experience was easy, fun, and stress-free. That's always our goal. Enjoy your new ride; we're wishing you many happy miles :)

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