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Scott Honda of West Chester
West Chester, PA
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest.
Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy.
Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,657 reviews
June 21, 2022
Appreciate the professionalism the service team provided and the explanation of the work rendered at check out. and the explanation of the work rendered at check out. More
by jem636
Employees Worked With
June 21, 2022
Yesterday, I had a very negative experience with Scott Honda's express service. Afterwards, it took a long time and several phone calls to get in touch with a service manager, but John Rooney did finally Honda's express service. Afterwards, it took a long time and several phone calls to get in touch with a service manager, but John Rooney did finally call me back the following day. I explained the situation to him, and I asked him how we could make the situation right. I did not feel like he heard my concerns whatsoever, and in fact he became defensive and accused me of trying to get a free service, which I absolutely was not asking for. I am a 20+ year customer of Scott Honda. I have purchased 4 cars from the dealership, and have only ever had my cars dealer-serviced at Scott. People sometimes questioned why I would still have my older cars serviced at the dealership, and I would always say that I have a great relationship with Scott Honda, and that means a lot to me. Throughout our 20 year history, I have NEVER had an issue with sales or service, and this was the first time I had to speak with a manager. I was very taken aback by Mr. Rooney's inability to listen and defensive demeanor, but mostly, I feel very sad that Scott Honda does not seem to care about their relationship with me, as a customer, as much as I thought they did. I am afraid that the integrity of this dealership has changed over the years, and not for the better. More
by marnie
Employees Worked With
John Rooney
June 18, 2022
Jeff was wonderful to work with, brought all paperwork and the car to my house, and completed delivery on my schedule, which I appreciated so much. and the car to my house, and completed delivery on my schedule, which I appreciated so much. More
by Colleenannt
Employees Worked With
June 18, 2022
Great service and knowledge. Quick service and respect of customer. Will come back here again. Quick service and respect of customer. Will come back here again. More
by Avanic
Employees Worked With
