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Scott Honda of West Chester

West Chester, PA

4.8
3,674 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,674 reviews

June 28, 2022

Jeff did a great job helping me to find the RIGHT car for me. This is my 3rd Honda from Scott Honda, and I continue to be a happy driver. More

by NancyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Nancy! We're proud to be your trusted dealer. For sure, our team is committed to helping you find the right car for you every time. And we're happy to hear Jeff's 5-star care earned your total satisfaction. Happy driving!

June 28, 2022

Nathan Was phenomenally helpful and service impeccable. He called me with updates and texted me with my car location. Nothing more I could ask for in a service dealer or an a technician. Superb! More

by audreykarenruss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Jun 29, 2022 -

Scott Honda of West Chester responded

Thank you, Audrey! Your 5-star compliments mean a lot to us, and they prove how hard our team works to earn your total satisfaction. We appreciate you.

June 28, 2022

Carlos our sales person was on the top of the game! ! He was very knowledgeable about our vehicle and went out of his way to meet our needs!! We look forward to doing further details with him Sincerely More

by Edwardbogusz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Santiago, Carlos Nunez, Ed Somers
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Diana! We're grateful for your feedback. It's awesome to hear the ways our team went above and beyond to make your car-shopping experience great. And we look forward to welcoming you back in the future! Until then, happy driving :)

June 27, 2022

Taylor was great. The location is convenient and they performed the exact work that needed to be done and within the timeframe on which we agreed. More

by Tundra18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! It's awesome to learn the reasons your visit to our Service Center was a 5-star experience. That's our promise!

June 25, 2022

I went to get an oil change and to see what was wrong with my windshield fluid. The woman I had was not very clear on the charges. She told me a price and then wasn’t clear on what this included. Within More

by BrianaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Jun 29, 2022 -

Scott Honda of West Chester responded

Hi Briana, thanks for sharing your feedback. I fully understand your concerns. Just to clarify your wait time, your vehicle’s repairs were complete but our car wash was backed up. I’m sorry this delay caused you to wait longer than expected. And I apologize for the miscommunication. I would like to learn more from you about how we can improve communication, and set better expectations for you in the future. I left you a voicemail with my personal cell; if you’re willing to share more, I’d be happy to listen.

June 25, 2022

Hiep Luong was very nice to wrk with. He kept me well informed on the arrival of my car at the dealership. He explained the car very thoroughly. More

by Klphillips65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Ed Somers
Jun 28, 2022 -

Scott Honda of West Chester responded

Thanks for visiting Scott Honda! We're so happy to hear your car-buying experience was easy and smooth-sailing— that's our goal. Happy driving!

June 23, 2022

This was my first time buying a car and Jeff was very helpful. He helped me get the car I wanted and was easy to contact for any questions I had. Jeff helped take off a lot stress for this being my first More

by Chrislj1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Jun 24, 2022 -

Scott Honda of West Chester responded

Congrats, Chris! Buying a car is a big deal, especially your first. And we're so glad to hear Jeff and our team made sure your experience was easy, fun, and stress-free. That's always our goal. Enjoy your new ride; we're wishing you many happy miles :)

June 22, 2022

Secure care polite efficient Jon was very cordial at his position satisfied customer for many years More

by Marie.falcone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jun 24, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback, Marie! We're so happy to learn our friendly team's care has earned your satisfaction for many years :) Thanks for being our valued guest.

June 22, 2022

The service is always honest, quick and with a smile, highly recommended!! One of best service centers around More

by Misabel0Isy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Jun 24, 2022 -

Scott Honda of West Chester responded

Your 5-star recommendation means the world to us! Thanks for sharing. We're proud to be the team you trust to provide quick, reliable service with a smile :)

June 22, 2022

Amazing service! The whole staff is fantastic from start to finish! I’ll never go any where else! More

by LINDSAYCOLE.AME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac and Kenny , Gregory Cole
Jun 24, 2022 -

Scott Honda of West Chester responded

Thanks so much, Lindsay! It's awesome to learn how our team made your visit amazing. We appreciate every opportunity to earn your trust and satisfaction. And we look forward to welcoming you back in the future!

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