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Scott Honda of West Chester

West Chester, PA

4.8
3,670 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,670 reviews

May 31, 2022

Friendly staff and always welcoming with a smile. Customer service and sales representatives all help each other out so you’re not stranded. More

by Josiah.taylor12345
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Jun 01, 2022 -

Scott Honda of West Chester responded

Hi Josiah, thanks for visiting— and sharing your feedback. It's awesome to learn the ways our 'friendly, welcoming team' earned your 5-star satisfaction :) We appreciate you!

May 31, 2022

Consistent, attentive and professional service every time. I go here for both my Hondas, even though there is another Honda dealer much closer to me. Great service! More

by Jeff Roseberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Scott Honda of West Chester responded

We're proud to be the team you trust, Jeff! Thank you for sharing the reasons you choose Scott Honda for all your vehicle needs. Consistency is key. That's why we promise friendly and professional 5-star customer care each time you visit! We appreciate every opportunity to earn your trust and satisfaction.

May 28, 2022

Employees in every area are always polite and courteous. I appreciate the way they check in with me periodically when I am waiting during the service More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Jane! We're grateful for the opportunity to earn your total satisfaction, making your visit convenient and easy. We appreciate you!

May 28, 2022

Matt my service advisor provided excellent help to make sure I got my inspection and oil change today. He explained the costs in detail. More

by powdery.wham.0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! It's awesome to learn our team's 'excellent help' earned your 5-star satisfaction. At Scott Honda, it's our goal to make your service visit easy, quick, and convenient.

May 28, 2022

Shiva was awesome. Very attentive and helped me save a bit of money in the process! When I first pulled in the advisor present ignored me but Shiva noticed and helped m More

by crupertjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Rousak, Harlan Hanson
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, and giving us the opportunity to earn your 5-star satisfaction! At Scott Honda, we're committed to thoughtful service with a smile. And it's awesome learning Shiva's attentive customer care guaranteed your visit was smooth sailing :) We appreciate your feedback!

May 27, 2022

Professional, knowledgeable, efficient. Yes yes yes yes yes yes yes yes yes yes yes yes More

by Okay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson, Jon Barth, Matthew Moravec
May 31, 2022 -

Scott Honda of West Chester responded

"Professional, knowledgeable, and efficient" service is our promise— it's awesome your Scott Honda experience can be summed up in those 3 words! Thank you for sharing your feedback. We appreciate you.

May 27, 2022

Service department is efficient and thorough. Shiva is knowledgeable friendly. My oil was changed, car washed and I headed home. More

by Donna.carney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Scott Honda of West Chester responded

Hi Donna, thanks for being our guest! Your 5 stars mean a lot to us— and we're so glad our friendly team could earn them. It was our pleasure to make your routine maintenance easy through reliable, efficient service. We appreciate you!

May 27, 2022

The best thing about the dealership was working with Bill Martin. He was a pleasure to work with and found the perfect vehicle for me. He was professional, responsive and very, very knowledgeable about the More

by Deerapski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martin
May 31, 2022 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! We're so glad you enjoyed your car-shopping journey with us. Buying a car should be easy— that's why we go above and beyond to make it so. And our "professional, responsive, and very knowledgeable" team will guarantee a smooth-sailing experience :) We appreciate you, and your 5-star recommendation. Happy driving!

May 26, 2022

Aaron was very helpful in explaining what the car market is like right now, offering suggestions for options, like a used Honda, that I hadn’t considered, and making the process as smooth and easy as possib More

by tankycmg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Somers
May 27, 2022 -

Scott Honda of West Chester responded

Congrats on your new ride! Thanks for giving us the opportunity to help you find the right fit. Our team is committed to 5-star customer care, especially in the current market. We want to make your big purchase easy and stress-free! So it's awesome to hear Aaron's advice made your experience smooth-sailing at Scott :) Happy driving!

May 26, 2022

Scott's Service department is excellent. The Express line makes it easy to drop by at my convenience and still get great service. Vaughn Reese made sure he checked all the service items th More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Our team understands how important your time is. That's why it's our goal to make your routine maintenance quick, easy, and convenient! We're glad to hear Vaughn's hard work has earned your total satisfaction. We appreciate you, and your 5-star compliments!

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