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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

May 24, 2022

I did not have an appointment and was seen right away by the service center at Scott Honda. Nate was very helpful today with my car issues. He was quick to service my car and went above and beyond. Thank yo More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
May 25, 2022 -

Scott Honda of West Chester responded

Thank you, Linda, for being our guest! We appreciate you, and your 5-star compliments for our team. It was our pleasure to work quickly and efficiently to get you back on the road. Happy driving!

May 24, 2022

The service was great. The service advisor took the time to answer my questions. Very helpful. More

by PattiDolce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Runk
May 25, 2022 -

Scott Honda of West Chester responded

Hi Patti, thanks for sharing your thoughtful review! We're happy our team could provide great service and care for you and your vehicle :)

May 24, 2022

They always service our van in a timely manner and completely the first time. It’s nice that they wash the vehicle when they are done servicing it. More

by Kennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
May 24, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback! And we're so happy to be the team you trust to take great care of your van. Thanks for choosing Scott Honda :)

May 23, 2022

Omar was very friendly and made the process of buying my first car easy and enjoyable. More

by gma5330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Haque
May 24, 2022 -

Scott Honda of West Chester responded

Congratulations! Buying your first car is so exciting. And we're glad we had the opportunity to be part of that excitement— thanks for choosing Scott Honda :) Helping to make your big decision "easy and enjoyable" is our goal; it's awesome to learn Omar went above and beyond to prove that! We're wishing you many happy miles on the road ahead.

May 22, 2022

Had express service for oil change and tire rotation on my Honda Civic. In and out in an hour on a Saturday. All good! More

by SCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to make your routine maintenance easy and quick, so you can get back to enjoying your weekend. And earning your 5-star feedback is a huge reward for our work, thank you!

May 21, 2022

I decided to wait for my vehicle to be inspected and repaired. The work was completed in a timely fashion . The staff was pleasant and professional and the waiting area was comfortable and tidy. More

by Red1X
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 23, 2022 -

Scott Honda of West Chester responded

Thank you for sharing the details that made your visit to Scott Honda great. Your comfort matters to us, especially when you choose to wait here. So we're thrilled to learn our friendly team and comfortable lounges ensured your 5-star satisfaction!

May 21, 2022

Service department is awesome . Mr. Ty Smith communicated well , if he was on his days off Mr. William Dennis handled my concerns. More

by Chessblackdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mongi Borni, Oswaldo Almanza, Ty Smith
May 21, 2022 -

Chessblackdog responded

A pleasure over the years!

May 23, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star shout-out! It's been our pleasure to help you over the years. And we appreciate your support for our 'awesome' team :)

May 21, 2022

Great job, took care of all my issues and got me on my way in a timely manner. More

by mark.177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Scott Honda of West Chester responded

Getting you back on the road quickly and safely is our goal— we're glad our team could prove it for you, Mark! Thanks for being our guest, and giving us the opportunity to earn your 5 stars. We appreciate you!

May 21, 2022

Our salesperson was terrific, but I had multiple issues with the finance person, Ed Somers. Happy to speak to anyone at Honda about my complaints. I felt he was a detracting factor from an otherwise great More

by Eileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Ed Somers
May 26, 2022 -

Scott Honda of West Chester responded

Hi Eileen, thanks for taking the time to speak with Marius about your concerns. We're glad we were able work with you towards a resolution, and learn how we can make your next visit a 5-star experience. We appreciate your feedback!

May 20, 2022

Great salesman! Professional dealership and great staff. No hassle while talking about the vehicles and up front with their price and inventory. I’ll be back! More

by jasonrobinson2193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
May 23, 2022 -

Scott Honda of West Chester responded

We'll look forward to your return, Jason! We're happy to hear our team made your search easy and hassle-free— the way buying a car should be. Thanks for sharing your feedback!

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