Scott Honda of West Chester

Responding to a B167 maintenance request on my dashboard, I dealt with Chris Wisler. Could not have been nicer. Greeted me promptly, told me what to expect and that he would honor all my coupons. Called m I dealt with Chris Wisler. Could not have been nicer. Greeted me promptly, told me what to expect and that he would honor all my coupons. Called me when my vehicle was ready to roll and had my CR-V all cleaned up when I arrived. All in all, a very pleasant experience. Thank you, Chris! More

I used the express lane to get the work done. They were thorough and efficient. They were thorough and efficient. More

Nick was professional, helpful and accommodating to my needs. Speedy service and clean dealership. Works recommend. needs. Speedy service and clean dealership. Works recommend. More

The Service and Customer Service Departments were great. They were very helpful and professional. Thank you. They were very helpful and professional. Thank you. More

Great experience! Long process but so worth it! Love my new car and Miles was fun to work with. He was funny and upfront about everything I needed to know. Long process but so worth it! Love my new car and Miles was fun to work with. He was funny and upfront about everything I needed to know. More

My experience with Carlos Nunez was very pleasurable. Carlos is very professional and understanding. Carlos went out of his way to ensure that I understood the process. We communicated prior to my visiti Carlos is very professional and understanding. Carlos went out of his way to ensure that I understood the process. We communicated prior to my visiting the dealership and kept me updated on the availability of the vehicles I was interested in. More

Scott Honda is great. Matthew Moravec and Tye Smith were very nice and professional. Thank you Scott Honda! Matthew Moravec and Tye Smith were very nice and professional. Thank you Scott Honda! More

Scott select was very easy to deal with. I went there, looked at the car, picked the payment I wanted, and left the same day with the car. Omar is a very passionate salesman that made the wh I went there, looked at the car, picked the payment I wanted, and left the same day with the car. Omar is a very passionate salesman that made the whole experience very enjoyable. More

Omar was very pleasant and very professional in his approach to answering our questions and describing the CRV Hybrid to us. With cars in short supply, he was able to find exactly what we wanted and r approach to answering our questions and describing the CRV Hybrid to us. With cars in short supply, he was able to find exactly what we wanted and reserve it for us. He paid close attention to the car's status and worked with us so we could get the packages added which we wanted. When the car arrived, Omar went over all the new technologies with us. Our only issue was with Scott Honda not with Omar. Scott has a policy to include the Zurich protection plan with every vehicle. We had to buy it even though we didn't want it. We recommend that Scott revisit this policy. More

Do not go here if you don’t want to feel disgusting. First when I went to look for a car, they assumed my male significant other was the one purchasing the car even though I was the one that called and First when I went to look for a car, they assumed my male significant other was the one purchasing the car even though I was the one that called and made the appointment. I went somewhere else to buy a Honda. Then, I needed my first oil change and figured I would give it another try since they're "award winning service providers" and was told an oil change and a tire rotation was going to be $129, a little steep but i needed it so whatever. Emphasized multiple times that was all I wanted. I signed the papers then last second was pressured into getting my air and engine filter replaced, told the total would be around 200, then it was $300 total. By the way the parts for the filters were $60 total and I was charged over $100 in "labor costs" for being there for 30 minutes. I'm 23 I can't really afford to randomly spend that amount of money. I tried calling numerous times after the fact then was told I was going to speak to the general manager. Never heard anything after. Cherry on top is that they sent me a letter to sign up for a service contract. I was completely taken advantage of being new to the area. I don't think anyone should go through that. More