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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,660 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,660 reviews

April 28, 2022

Service rep really understands customer service / great communicator and friendly plus knowledgeable! What more could you ask for ? More

by Rehangen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Apr 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! For sure, our team is committed to 5-star customer care. And that care means excellent communication and skilled service with a smile :) You're right— what more could you ask for! We're glad our team could earn your total satisfaction. We appreciate you.

April 28, 2022

I was greeted immediately by Brianna who was thoughtful and thorough with my request. She is excellent! More

by Long-time customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Apr 29, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments! As our valued guest, your feedback has made our day :) Brianna will certainly be thrilled to know her thoughtful service has earned your satisfaction. Thank you for sharing!

April 28, 2022

The service personnel have always been professional, courteous and helpful. Brianna has been great in a difficult situation. More

by Horhayfish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Apr 29, 2022 -

Scott Honda of West Chester responded

Thanks for giving our team the opportunity to help! We're happy to be the team you count on. Especially in difficult situations, we're the first to lend a helping hand and deliver professional, courteous service. We appreciate you and your 5-star feedback!

April 28, 2022

All employees pleasant and helpful. Vehicle promised on time. Free coffee,and car wash a bonus,when waiting for vehicle. More

by Wajka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! It's awesome to learn the ways we could make your visit easy and convenient. Quick service, a friendly team, and of course, a hot cup of coffee are sure to do the trick! We're glad we could earn your total satisfaction :)

April 27, 2022

Extremely pleased with the process, relieved with ease and comfort Bill was able to navigate our family in a stressful event. Professional, great communication, up front and honest. More

by ivylil2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I can't recall our contact person in your finance department but he was 6 stars! , Bill Martin
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Apr 28, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're so happy to hear your car-shopping experience was easy and comfortable. That's how it should be! Our team is totally honest and upfront so you enjoy find peace of mind, and feel confident in your decision. We wish you many happy miles on the road ahead :)

April 27, 2022

Very clean, friendly dealership. Well worth the one hour drive for me to get my Honda to them! More

by kenwrth14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Apr 28, 2022 -

Scott Honda of West Chester responded

Thank you, Ken, for being our guest! It's awesome to hear we're 'well worth' your long commute here. We're so happy to be the team you trust :)

April 26, 2022

Very friendly staff, clean environment, Jeff wood made the buying process very quick and painless. Overall it was a great experience! More

by Patrickwoodwardd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Patrick! We're so glad to hear your car-buying experience was quick and painless— that's the way it should be! Enjoy the road ahead :)

April 26, 2022

Cliff and all the people at Scott honda were very helpful finding the car I wanted and getting me through the purchase quickly and smoothly. Thanks for the flexibility! More

by Erik W
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole
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Apr 27, 2022 -

Scott Honda of West Chester responded

Thank you, Erik, for sharing your 5-star review! We're happy to hear you enjoyed your car-buying journey with us. We're committed to making your experience quick and convenient– it's always smooth sailing at Scott :) We're glad we could help!

April 26, 2022

I have been using Scott Honda for 10 years. I am always treated with the upmost respect. Everything is always explained to me in its entirety. All of the individuals I have dealt with have been More

by egatz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Apr 27, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! And as our valued guest, you deserve thoughtful and professional service. That's our promise. We're proud to be the team you've trusted for the last decade :) We appreciate you and your 5-star feedback!

April 26, 2022

Helpful and courteous service Taylor seemed knowledgeable in her work I would recommend this dealership More

by Jfrobinsn
Recommend Dealer
Yes
Employees Worked With
John Rooney, Taylor Thornton
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Apr 27, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation! Thanks for sharing. It's awesome to learn our team's "helpful and courteous service" earned your total satisfaction :)

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