Back

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

Sort by
July 08, 2022

Excellent service! Service Advisor was very kind and thorough. Place is very clean, Customer service, reception is good. All my questions regarding my concerns were ans More

by Winn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole, Matthew Moravec
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments! Earning your total satisfaction is our goal. And it's awesome to learn the ways our team provided excellent service for you and your Honda.

July 07, 2022

We have been a client of Scott Honda for over 25 years, and have consistently received timely and excellent service. The employees are professional and helpful. We will continue to use Scott to purchase an More

by Agj0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney, Harlan Hanson, Jon Barth, Genaro Cordero
Jul 11, 2022 -

Scott Honda of West Chester responded

We're so happy to be the team you trust to keep your Honda running smoothly! Thank you for being our guest over the last 25 years. We look forward to earning your total satisfaction for many more to come :)

July 07, 2022

Always polite . They explain things clearly to the customer. Not the least expensive but they try to fix the problem with the least amount of money . More

by teachvln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Here, we promise reliability and quality, so you know your vehicle's in good hands. And we're glad to hear our friendly team earned your total satisfaction and trust during your recent visit. We appreciate your honest feedback!

July 07, 2022

Service technician was very communicative. Repairs were finished sooner than expected. Service area was clean, neat, and orderly. More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Claudia! We appreciate your thoughtful feedback. And we're happy to hear our team made your service experience a smooth-sailing success.

July 07, 2022

Great service and the drop off and pick up experience was excellent. Everything about the whole experience was outstanding. More

by ironphar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 11, 2022 -

Scott Honda of West Chester responded

Easy, reliable service is our promise! We're glad you enjoyed an "outstanding," 5-star experience at Scott Honda. That's our goal, every time you visit.

July 05, 2022

Very pleased with today’s service. Genaro was very helpful. He did an excellent job. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Jul 06, 2022 -

Scott Honda of West Chester responded

We're so glad to hear your visit to our service center was a 5-star experience! Thanks for sharing, Shawn. We appreciate you :)

July 05, 2022

Customer service is outstanding. They do their very best to get you in and out quickly. More

by Mattyflood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Scott Honda of West Chester responded

Quick, reliable service you can trust is our guarantee! We're glad our team could help you to your total satisfaction, Matty. Thanks for being our guest.

July 02, 2022

Seeks permission on all proposed work. Wait times are reasonable and as advertised. Work always done correctly first time. More

by Jim
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 05, 2022 -

Scott Honda of West Chester responded

At Scott Honda, we're committed to fixing things right the first time— and we're glad to hear our team delivered for you, Jim. We're grateful for your feedback. Thanks for sharing, and being our guest!

July 01, 2022

Great service - greeted at parking lot and directed where to go. Nick was great and they got my car serviced quickly and even washed it. More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Geoff! We're glad we could get you back on the road quickly. We're committed to 5-star care— and we understand the little details, like a friendly welcome and a fresh wash, matter :)

July 01, 2022

I inadvertently bypassed the review for service dept on my visit today. Nick Hinton my service advisor. Courteous and knowlegible. And got car completed ahead of schedule More

by Maryom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Mary, and taking the time for share your thoughtful feedback. We appreciate you! And we're happy to learn our team earned your total satisfaction.

...
29
...