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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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May 21, 2022

Service department is awesome . Mr. Ty Smith communicated well , if he was on his days off Mr. William Dennis handled my concerns. More

by Chessblackdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mongi Borni, Oswaldo Almanza, Ty Smith
May 21, 2022 -

Chessblackdog responded

A pleasure over the years!

May 23, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star shout-out! It's been our pleasure to help you over the years. And we appreciate your support for our 'awesome' team :)

May 19, 2022

Service at Scott Honda is always friendly, efficient, and expert. I’ve bought 4 cars there and I wouldn’t go anywhere else for service! More

by Nope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
May 23, 2022 -

Scott Honda of West Chester responded

"Friendly, efficient, and expert" service is our promise! We're proud to be the team you trust to get you back on the road quickly and safely. Thanks for visiting, and sharing your 5-star review. We appreciate you!

May 17, 2022

Helpful and excellent people to work with. We always feel that our car will be taken care of in the best way More

by Bought Hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barth
May 18, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to be the team you trust to take great care of your Honda :) We appreciate you, and your 5-star feedback.

May 18, 2022 -

Bought Hondas responded

Happy to be able to "give flowers*** now !!! ***Compliments

May 17, 2022

I’ve been taking my car to Scott Honda for over 10 years. Shiva was by far the best service advisor I’ve ever had. Explained everything to me so I could understand letting me know what was best for my car. I More

by Marydudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Scott Honda of West Chester responded

We're proud to be the team you've trusted "for over 10 years," Mary! Thank you for being our guest. Your 5-star compliments have made our day— and Shiva will be happy to learn she's earned your trust. Our team looks forward to welcoming you back in the future! Until then, happy driving :)

May 17, 2022

Friendly and efficient check in, good communication with representative during service appointment. Applied rewards points without my asking. More

by Gquarracino
Recommend Dealer
Yes
Employees Worked With
Brianna White
May 17, 2022 -

Scott Honda of West Chester responded

Thanks for sharing the details that make your visit to Scott Honda memorable! We're glad our 'friendly, efficient' team could earn your 5-star satisfaction. We appreciate you :)

May 16, 2022

My car had serious problems and the service department, especially Jon, went out of their way to get it fixed with minimum inconvenience More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 17, 2022 -

Scott Honda of West Chester responded

Hi Barb, thanks for being our guest. We're committed to getting you back on the road quickly and safely— we're glad to hear Jon and our team went above and beyond to prove it. We appreciate you, and your 5-star review!

May 13, 2022

Zach Bruno was very professional and took time to explain things in detail and give the best price. Long term customer for 40 years when I bought my Honda Accord Hatchback in 84 when Scott was on Rt 3. Sti More

by emlfrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
May 16, 2022 -

Scott Honda of West Chester responded

Thanks so much for choosing Scott Honda! From sales to service, we're honored to have been your trusted dealer over the last four decades. It's our pleasure to keep all your Hondas running smoothly. Happy driving!

May 13, 2022

Excellent and they were on time Polite tech. Coffee was good. In and out in 45 minutes. More

by rl2459
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Scott Honda of West Chester responded

We're glad you enjoyed a quick, convenient experience at Scott Honda. That's our goal! Thanks for your 5-star feedback, we appreciate you.

May 12, 2022

Great service ! They took care of my tire in record time. Love Scott Honda! Definitely recommend them More

by gregfain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Scott Honda of West Chester responded

Thanks for showing our team some love, Greg! We're grateful for your support. And it's awesome to learn our quick, reliable service has earned your total satisfaction. We appreciate you!

May 12, 2022

Helpful, thorough and skilled service from very nice people! Would recommend to anyone with a Honda More

by Sasmith4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Matthew Moravec
May 13, 2022 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda, and for sharing your 5-star compliments! Your recommendation means the world to us. We're honored to be the team you trust :)

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