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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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May 11, 2022

I made an appointment for state inspection and emission check. Work was completed one half hour before promised. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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May 11, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Al! We're glad our team could earn your total satisfaction. We appreciate you, and your 5-star feedback :)

May 10, 2022

Vaughn provided excellent service E. His communication skill are excellent. He informed me of what needed to be done and had it don quickly. He’s really a great asset to Scott Honda More

by Halitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're so glad you enjoyed your visit to Scott Honda. Our team is committed to providing such 'excellent service'— it's awesome to learn Vaughn went above and beyond to prove it! He's sure to appreciate your kind feedback. Thank you!

May 09, 2022

Very accommodating. They tell you what services they recommend. Very respectful of our time frame for completion. Been coming here for a long time. Convent location for More

by Artguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff. ROMERO, Taylor Thorton
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May 10, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're proud to be your trusted dealer. And it's our pleasure to keep your vehicle running smoothly over the years. We appreciate you :)

May 09, 2022

Friendly staff. Had a tire blow out. Should have forced an alignment I was told was not needed. I Will be more forceful next time. More

by Moffett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! We appreciate you, and your support for our friendly team :)

May 09, 2022

Shiva in service is excellent at her job and made the experience a positive one. More

by Ken of WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Scott Honda of West Chester responded

Hi Ken, thanks for being our guest! Your 5-star compliments made our day :) Shiva will be thrilled to learn she's earned your total satisfaction.

May 08, 2022

Quality work, reliable. Super friendly staff, great coffee bar. I get a rental when work on my car requires longer repair sessions! Pricey. More

by axel.h.j.herzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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May 09, 2022 -

Scott Honda of West Chester responded

Axel, thanks for sharing your feedback! It's awesome to learn the details that make your experience memorable. And it's an honor to be the 'super friendly' team you know you can rely on :) Thanks for being our guest.

May 06, 2022

Great service really nice people and work was done correctly and when they said it would be done More

by Bgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate the opportunity to earn your total satisfaction. And your 5-star feedback means a lot to our team— thanks for sharing :)

May 05, 2022

They had me in and out very quickly and provided a great service with a detailed explanation of what was done and recommendations for the longevity of my car. More

by Brennonmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Scott Honda of West Chester responded

Thanks for visiting, Brennon! We're committed to quick, reliable service. It's awesome to hear our team delivered! Getting you back on the road quickly and safely, and keeping your car in great shape, is our goal.

May 05, 2022

My service this morning was fast, professional, and friendly. I was in and out much quicker than I anticipated, and it was nice to have my car freshly washed. More

by Desilets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Scott Honda of West Chester responded

"Fast, professional, and friendly" service is our guarantee! Thanks for giving our team the opportunity to exceed your expectations— we're happy to go above and beyond to earn your satisfaction! We appreciate you, and your 5-star feedback. Thank you.

May 03, 2022

I have a 2010 Scott Honda Accord and would not take it for service anywhere else but Scott Honda. where personnel is professional,friendly and helpful and it never takes long to have the work done. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
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May 04, 2022 -

Scott Honda of West Chester responded

Hi Gus, thanks for being our valued guest! We're happy to be the team you trust to take care of your Accord. Quick, reliable service with a smile is our promise— we're glad that service has continued to earn your total satisfaction :)

May 04, 2022 -

Gus responded

When my wife and I were looking for a car 12 years ago, we first went to a Hundai dealership and although we didn't make a decision or commitment they called us the next day to say "that our car was ready." To this day we still chuckle about that and are happy our next stop was Scott Honda in West Chester where we picked our Honda Accord LX which we love and is still going strong after 12 years and we highly recommend to anybody who can't make up their mind. Gus and Rosemary Melder of Downingtown Pa.

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