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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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March 26, 2022

Very courteous service. The explanations of services are clear. Reasonable prices. The waiting area is just great. More

by damin6
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Mar 28, 2022 -

Scott Honda of West Chester responded

We appreciate your compliments! Our goal is to provide you with a 5-star experience. So it's awesome to learn how our team earned your total satisfaction! Thanks for sharing :)

March 26, 2022

Excellent service with on time staff that provided good communication. We were satisfied with the results. More

by mattmurph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Mar 28, 2022 -

Scott Honda of West Chester responded

We're happy to hear we've earned your 5-star satisfaction, Matt! That's our goal. Excellent service always comes with good communication and a friendly, reliable team. Thanks for sharing your feedback!

March 25, 2022

Greg is a Great service advisor . Very friendly and went over everything that car usually needs to go during inspection. More

by Sachin_Exton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! Our team's committed to making your visits easy and stress-free. So we'll always take the time to go over the details and put your mind at ease. We're glad we could help!

March 24, 2022

The person who set up my Appt for the maintenance visit did fine. He was professional and got the job taken care of in a timely manner- More

by Pittsginnyppittsginnyp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback, Ginny. Thanks for choosing Scott Honda! We're happy to hear our team got you back on the road quickly and safely. That's always our goal :)

March 23, 2022

Good service people. Knowledgeable. Easy to navigate service appointments. Friendly and very polite. That’s it More

by cheri.mcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments, Cheri! We're happy to be the team you trust :) It's our goal to make your service visits easy so we're happy to share our knowledge— and friendly smiles, of course! We appreciate you.

March 22, 2022

Love that Scott Honda tracks my service record to alert me to needed service. Appointment was convenient and shuttle service keeps me from having to sit and wait. More

by Marcia.cq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Mar 23, 2022 -

Scott Honda of West Chester responded

Hi Marcia, thanks for sharing your review! It's awesome to learn what makes your Scott Honda experience great. We're glad we could earn your total satisfaction with convenient, reliable service.

March 21, 2022

Justin was my service representative today; courteous, helpful and informative! This dealership does not disappoint for a spacious and comfortable waiting area while our Pilot was serviced. We have purcha More

by Mary Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Mar 22, 2022 -

Scott Honda of West Chester responded

It's an honor to be your trusted dealer, Mary Jane! Thanks for choosing Scott Honda for all your vehicle needs. And for sharing your great feedback! It's great to learn how our team continues to earn your satisfaction. We appreciate you :)

March 21, 2022

Fabulous service techs and advisors. Came here because my local Honda dealer couldn’t give me an appointment for over a month. Between the ease of scheduling the appointment, the pleasan More

by Khuegel32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Mar 22, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're glad we could welcome you in and provide our usual, "fabulous" service :) We'll be happy to help you again in the future, too! We appreciate you and your feedback.

March 21, 2022

My Experience during my visit for service was great. Very organized and prompt service. Service manager was friendly and helpful.Starting with the reminders before the actual visit to the final delivery More

by Kkrish03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Mar 22, 2022 -

Scott Honda of West Chester responded

Your 5-star compliments are a huge reward for our hard work! Thanks for sharing. We're happy to hear your experience was so great! It's our pleasure to make your service visit convenient. From start to finish, we strive to provide that 'impeccable' service.

March 17, 2022

Well pleased with service and would recommend Scott Honda. Waiting area clean and comfortable -- coffee appreciated! More

by wisemema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 18, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation! Thanks for sharing. We're so happy to hear you enjoyed our comfortable lounges– and coffee, of course! Your comfort is always our priority.

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