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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
874 Reviews

874 Reviews of Scott Honda of West Chester - Service Center

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February 18, 2022

The dealer’s express services met expectations for reliable, transparent care. I am glad I chose to bring my care here for service. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Feb 21, 2022 -

Scott Honda of West Chester responded

We're glad you chose Scott, too :) We're committed to providing "reliable and transparent care" so you can enjoy your visit here. It's great knowing our team could earn your total satisfaction! Thanks for sharing your 5-star feedback!

February 17, 2022

Customer support and undeserving the customer needs is highly appreciate also diagnose the vehicle problem and giving great suggestions is very professional More

by Kishore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! We're thrilled knowing you're totally satisfied after your visit to our Service Center, The Scott Team is committed to making your experience here convenient and stress-free. We make your needs our priority. Not to mention, we're always happy to share expert advice and "great suggestions!" We're glad we could help :)

February 17, 2022

It’s a great experience I ever had before, staff is friendly and alway ready to help More

by Avishek Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks so much for your 5-star compliments, Avishek! It's such a treat knowing your visit to our Service Center was a "great experience!" And you're right, our friendly team is "always ready (and happy!) to help" :)

February 17, 2022

Always great service at Scott Honda. Matt was very knowledgeable and explained everything in detail. No dealership but Scout work on our Hondas More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney, Matthew Moravec
Feb 18, 2022 -

Scott Honda of West Chester responded

Thank you so much for sharing your 5-star review! We're honored to be your trusted dealer :) We look forward to providing even more "great service" during your next visit. Until then, enjoy many happy miles!

February 15, 2022

Very good polite courteous professional service all the way around. Over and above expectations. I will continue to bring my Hondas there for service. More

by Tommyrl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Feb 15, 2022 -

Tommyrl7 responded

Great Job guys!

Feb 16, 2022 -

Scott Honda of West Chester responded

Tommy, thanks so much for sharing your feedback! We're driven to exceed your expectations so it's awesome to learn our team's earned your trust and satisfaction. We look forward to your next visit so we can provide even more thoughtful and professional service :)

February 15, 2022

I discovered a nail in my tire the day before a longer trip. I thought it was covered by our Zurich plan, but wasn't sure. Also added an oil change into the mix at arrival. Vaughn was excellent- super More

by awa0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Scott Honda of West Chester responded

Thanks so much for giving Vaughn and our team a 5-star shout-out! When unexpected challenges come up, we want our guests to know that the Scott Team is always happy to lend a helping hand... and provide you with "one of the best service experiences" ever :) We're glad we could get you back on the road quickly and safely. We appreciate you!

February 14, 2022

They did an awesome job with my car and had it done earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. More

by Jmg11384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney, Crystal Sutherland
Feb 15, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your awesome feedback! And your 5-star compliments for our team are much appreciated :) We're glad our strong communication and expertise have earned your total satisfaction. We appreciate you!

February 13, 2022

Matt called before he started to review the services requested and provided the total. No additional changes were needed and my car was ready when promised. More

by kachambers72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Feb 14, 2022 -

Scott Honda of West Chester responded

Earning your 5-star feedback has been a pleasure :) Thank you for sharing! We're glad Matt and our team ensured your satisfaction with timely, efficient service.

February 13, 2022

Gregg did a great job handling our car inspection! He explained every step of the work. More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Feb 13, 2022 -

Honda responded

Thank you for the great service!

Feb 14, 2022 -

Scott Honda of West Chester responded

Thank YOU for sharing your great feedback! Our team understands the importance of making your experience here easy and stress-free. We'll always take the time to listen to your concerns and explain our service! We're happy we could get you back on the road quickly and safely!

February 13, 2022

I have been bringing my car here for over 10 years and I am satisfied with the service. More

by rhonmacd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Feb 14, 2022 -

Scott Honda of West Chester responded

Thanks for continuing to choose Scott! We're honored to be your trusted dealer :) Your feedback is greatly appreciated.

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