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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
887 Reviews
Call Service Center (610) 692-6000

887 Reviews of Scott Honda of West Chester - Service Center

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January 31, 2022

My service experience was fast and great, my writer fully exceeded my expectations and I am a very happy customer! More

by Alexandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sutherland, Matthew Moravec
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Feb 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! When you're happy, we're happy :) Knowing we've "exceeded your expectations" is an amazing reward. It means our team went above and beyond to provide our own 5-star treatment and customer care. It was our pleasure to help!

January 29, 2022

Service at Scott is easy. Easy to set up and change appointments, great flexible hours and the facilities are very good. Service team is friendly and helpful More

by rb_crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Scott Honda of West Chester responded

"Service at Scott is easy." That's a guarantee for all of our guests! Earning your total satisfaction has always been our goal so we understand that being "flexible, friendly, and helpful" will allow you to have a 5-star experience in our Service Center. We're so glad we could help :) Thanks for sharing your awesome feedback!

January 28, 2022

Good service, happy to deal with them. Took a while to get scheduled in! Thank you More

by eldredgerce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
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Jan 31, 2022 -

Scott Honda of West Chester responded

And we're happy to provide such "good service!" Thanks for giving our team the opportunity to earn your total satisfaction. We appreciate your patience and understanding as we accommodate all of our guests' requests for service. Your 5 stars mean the world to us :)

January 27, 2022

Always pleasant to deal with. Car ready on time. Everyone there is very nice and always greeted as soon as I arrive. More

by Jimlitt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Jan 28, 2022 -

Scott Honda of West Chester responded

Jim, your 5-star feedback means so much to us! Thanks for sharing. Our team is committed to earning your total satisfaction so it's awesome to hear that you enjoyed your recent visit. Quick, reliable, and friendly service is the Scott guarantee!

January 27, 2022

Scott Honda Drive In Service is very convenient and professional. Great waiting area. My car was inspected and recommended service was fast and reasonably priced. More

by Duke1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Jan 28, 2022 -

Scott Honda of West Chester responded

Thank you, Duke, for sharing your 5-star recommendation! We're happy to offer our 'convenient' services— your comfort is our priority, after all! Earning your total satisfaction is a huge reward for our team. We appreciate you!

January 26, 2022

We get great service from Scott Honda. They are always so responsive and very knowlegeable More

by Dbb13054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Jan 27, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're always happy to offer the best service to our valued guests. Our team relies on expertise and clear communication so we can get you back on the road quickly and safely. We're so glad we could earn your satisfaction!

January 26, 2022

We have been taking our vehicles to Scott Honda for years, and we have always had great service. Everyone is respectful and efficient. Vaughn Reese was very courteous, and explained everything to me in More

by Jswe366914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Scott Honda of West Chester responded

We're so grateful for your loyalty to the Scott team! When you visit our Service Center, we always want to make sure you have a 'pleasant experience.' Knowing that Vaughn took such great care of you and your vehicle means we're on the road to success and we couldn't be happier! Respect, efficiency, and clear communication — that's the Scott guarantee :) Thanks again for sharing your 5 stars!

January 22, 2022

The service department was quick, efficient and friendly. I was in and out in no time! More

by jesslteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Jan 24, 2022 -

Scott Honda of West Chester responded

Quick, reliable service is the Scott guarantee! We're glad our team proved their passion for providing top-notch customer care during your recent visit, Jess. We appreciate you and your 5-star compliments :)

January 21, 2022

In my experience this Honda dealership is the best one serving the western suburbs of Philadelphia. I have received the best service there and once was even able to speak with the mechanic about a particu More

by mrblint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Scott Honda of West Chester responded

Thank you so much for sharing your feedback! Our team understands that we're not just in the car business; we're in the people business, too. We will go above and beyond to address your concerns and find the best solutions to put your mind at ease. We're glad we could prove our dedication and knowledge to earn your satisfaction. We appreciate you!

January 21, 2022

Went to express to have battery checked. & after a basic check said they have to do a more complex test & I couldn’t wait that long so will return next week. Vaughn Reese took care of me & was exceptional More

by Jhl927
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Scott Honda of West Chester responded

Thank you for giving Vaughn and our team a 5-star shout-out! It's our pleasure to provide reliable service with a smile so we'll be happy to help you during your next visit :) We look forward to welcoming you back soon!

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