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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
887 Reviews
Call Service Center (610) 692-6000

887 Reviews of Scott Honda of West Chester - Service Center

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January 15, 2022

Very good communication about problem with brakes and other necessary work’ work completed at promised time. More

by Sjmaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Jan 17, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! We are committed to making your experience at Scott amazing so providing quick and reliable service is our expertise! We're happy we could help and earn your total satisfaction.

January 15, 2022

Great emergency service today, diagnosing a flat tire. No problem found, tire inflated and recounted, all at no cost! More

by ColvinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Jan 17, 2022 -

Scott Honda of West Chester responded

The Scott team is always happy to lend a helping hand when unexpected challenge surprise our valued guests! We're grateful for the opportunity to impress you with our reliable service. We're happy we could help! Thank you for sharing your 5-star feedback, we appreciate you.

January 14, 2022

Efficient friendly service. Easy to make an appointment. Service center personnel are knowledgeable and willing to help in any way possible. Matt was excellent. More

by jsmoyer62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Jan 14, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star compliments for our team! We're committed to making your experience convenient and comfortable so we're glad to hear that you enjoyed every moment of your visit here. We'll continue to go above and beyond to help you in any way possible :) We appreciate you!

January 11, 2022

Great dealer personnel properly trained and courteous. Waiting area was comfortable and well lit. I recommend the dealership to everyone. More

by GBurch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
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Jan 12, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We strive to make your visit comfortable and convenient so it's wonderful to learn that you enjoyed your experience here. We appreciate you :)

January 11, 2022

Great customer service….I am always satisfied when I have my car maintenance done there The staff is friendly they are on time and they are generally accommodating More

by Pampam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana
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Jan 12, 2022 -

Scott Honda of West Chester responded

Your total satisfaction has always been our goal! We're glad that our friendly and reliable service has secured your confidence in our team. We're grateful for your stellar review, your 5-star feedback means the world to us :)

January 10, 2022

I had service done on 1/10/22.The service writer I had service done on 1/10/22. The service writer understood my needs. I was there approx 45 min. and everything was completed in an efficient man More

by jhamiltonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! Our team is happy to make you and your needs our priority to fulfill our shared goal of getting you back on the road quickly and safely. We're glad that our quick and reliable service has earned your satisfaction! We appreciate you.

January 07, 2022

Professional service and thorough, was able to complete work on time, they are getting better with a customer orientation More

by Test
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno, Sandy Huddleston
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Jan 07, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! As we navigate unexpected challenges, we rely on our valued guests' feedback more than ever as it helps us understand how we're performing. We appreciate your honesty and compliments for our team! Thanks again :)

January 06, 2022

The wait time estimate was spot on. Thank you for such an easy process. Very professional and helpful! More

by Kathshaw59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Scott Honda of West Chester responded

Thank YOU for sharing your fantastic feedback with us! The Scott team understands that getting back on the road is your priority, so we're happy to help get you there quickly and safely. It was our pleasure to make your experience easy and convenient. Thank you again!

January 06, 2022

The service was great. The staff is friendly and you get a free car wash! Definitely recommend them. More

by Shellbowers2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We're glad we could earn your trust in the Scott team. Great service with a smile is guaranteed here and it's a treat when we see our guests leave with a smile, too :) Thanks again, we appreciate you!

January 06, 2022

I have been dealing with Scott Honda for 20 years and have always been a most satisfied customer whether buying or having repairs to my vehicles. I find that sales and the customer service departments ar More

by jrt125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Scott Honda of West Chester responded

20 years,,, WOW! We're truly honored to be the dealer you trust with all of your vehicle's needs. From sales to service, we love welcoming back our most valued guests with friendly smiles :) Thank you for allowing us to gain your trust and guarantee your confidence in our team. We appreciate you!

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