Scott Honda of West Chester - Service Center

Our salesman when buying car was great. We were told that first oil change and tire rotation was free. And would not take long. I have 8,000.00 miles on my car. 3 hours later, and 199.00 , We were told that first oil change and tire rotation was free. And would not take long. I have 8,000.00 miles on my car. 3 hours later, and 199.00 , they told my husband the differential oil had to be changed!! Well when I look it up on line , it says at leases 30,000 miles or more! We should have had the option first or told ahead of time. While my husband was waiting and mad as heck now because it was supposed to be a quick in and out, he overhead conversation with service man and a young lady , trying to talk her into something that was not necessary at all. But she wouldn’t know. And your trusting the mechanic is not ripping you off!! More

Excellent service representative…very helpful …. our last 4 cars have been purchased and serviced at Scott Homda our last 4 cars have been purchased and serviced at Scott Homda More

I had the pleasure to have Chris as my Service Advisor today 12/21/2023 at Scott Honda of West Chester. He is a respectable, knowledgeable and courteous Service Advisor. This is the reason why I continue today 12/21/2023 at Scott Honda of West Chester. He is a respectable, knowledgeable and courteous Service Advisor. This is the reason why I continue to go to Scott Honda. More

Always a good experience. Vaughn was Great. Scott Honda, Great Dealership, Great People. Thank You. Vaughn was Great. Scott Honda, Great Dealership, Great People. Thank You. More

Well done- my friend who dropped me off and came in with me was totally impressed Efficient friendly team feeling Clean and fresh me was totally impressed Efficient friendly team feeling Clean and fresh More

In and out in minutes for both drop off and pickup. Jon my service rep very efficient as always. Jon my service rep very efficient as always. More

I left Scott Honda last week knowing my car was thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. More

Service Rep Matt provided excellent service. He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small gesture tells the customer that you care. By the way, the mechanical service was without issue, More

Couldn’t be happier with the service I received. Kept me up to date on what I needed and it was done quickly. Kept me up to date on what I needed and it was done quickly. More

I've had my car serviced at Scott Honda for nearly a decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with exce decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with excellence. She sets the example every professional in Service should aspire to. I hope Scott recognizes her with the acknowledgement she deserves! More