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Scott Kia Of Springfield

Springfield, PA

4.7
1,315 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,315 reviews

November 09, 2017

Scott Kia I just leased a car at Scott Kia yesterday and had a great experience! I walked in and asked for a salesman and they sent me to Dan H. He was very per More

by LizMich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Daniel Hrehocik
Nov 22, 2017 -

Scott Kia Of Springfield responded

Hi Liz, we are so happy to hear that Dan and our team made the lease process a breeze for you and we're glad you're loving your brand new Kia! W e hope to see you again - until then, enjoy every mile!

October 31, 2017

Enjoyed experience Helpful and caring professionals at this KIA. Conversations and assistance were excellent. I planned of going for a used vehicle but left with a new c More

by Ciscowill2017KIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Robert Robb, Rick Torres
Nov 04, 2017 -

Scott Kia Of Springfield responded

Congratulations on your beautiful new Kia! We're so glad to hear you had an awesome experience!

October 26, 2017

Friendly kind helpful today was the purchase of my third Kia Today was the purchase of my third Kia vehicle. KIA is the car for me I feel safe driving. when I bring my car in for service technicians are on it. B More

by Eileen Beoethy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Santana, Allen Ma, Bob Bollinger, Kristen Rose, Tony Lukanski
Oct 26, 2017 -

Scott Kia Of Springfield responded

Hi Eileen, thank you for sharing your wonderful feedback. We are so happy that you have found the right fit for you in a Kia and that our team has made every trip to Scott Kia a helpful and convenient experience. We look forward to your next visit!

October 23, 2017

Great dealership Allan MA and Scott Kia Kia were great to deal with. They followed through with all that was promised. Did not feel pressured like you do with mout dea More

by Go Eagles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Allen Ma
Oct 24, 2017 -

Scott Kia Of Springfield responded

Thank you Eagles Fan, we appreciate your feedback! We're so happy to hear that our team made your used vehicle purchase experience a great one and we hope you'll visit us again soon!

October 14, 2017

Excellent Customer Service Melvin has an excellent personality and great customer service. I was in for a recall and my window...he had me in &out within an hour. More

by petplan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Santana
Oct 16, 2017 -

Scott Kia Of Springfield responded

We appreciate your 5-star feedback about your recent visit to have your Kia serviced. We're happy to hear Melvin provided a friendly and convenient experience. Thanks for being a guest of Scott Kia!

October 04, 2017

Awesome Dealership My experience at Scott Kia of Springfield was great. From the service team member Melvin who I spoke to in regard to my original vehicle, to the sales More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dondici, Melvin Santana, Keith Williams, Kristen Rose
Oct 05, 2017 -

Scott Kia Of Springfield responded

Hi Monique, thank you for choosing Scott Kia to purchase your new Kia vehicle. We truly appreciate your 5-star recommendation of our team and their services to help you get the best deal on the best car for your needs... Enjoy!

September 19, 2017

Best customer service! The people at Scott Kia are hands down the best! They made my whole experience easy and stress free. I felt taken care of and valued as a customer at More

by Jackieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cavallero, Shawn Deuber, Melvin Santana, Daniel Hrehocik
Sep 19, 2017 -

Scott Kia Of Springfield responded

Hi Jackie, thank you for sharing your 5-star compliments! Our team truly appreciates you noticing all the ways we try to make your visit with Scott Kia as comfortable and convenient as possible. We love having you as our guest and hope you're enjoying every mile in your new Kia!

September 16, 2017

Disappointed I went into Scott Kia today. First there was absolutley no place to park. For a new facility it was very frustrating. Once I foiund a parking spot I w More

by Linda L. Loughin
Recommend Dealer
No
Employees Worked With
No one !!!!!
Sep 26, 2017 -

Scott Kia Of Springfield responded

Hi Linda, we are very concerned by your feedback and sincerely apologize for the feeling of disappointment and disregard that you experienced during your recent visit to Scott Kia. It certainly does not meet our high standard of excellent customer service that we strive to provide to every guest of our dealership. Your satisfaction is always our goal and we would be grateful for the opportunity to welcome you back, but our attempts to reach out to you have been unsuccessful. If you're still searching for a Kia vehicle, the offer to work directly with our sales manager still stands. While there is no excuse for the experience you had, we are interested to know what time you visited, so at the very least, we may learn how we can improve coverage and scheduling to prevent this from happening again.

September 09, 2017

First lease Ron was very helpful. He showed me all the differences in price between leasing and buying. He helped me realize that every three years my wife or I More

by Mike j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Monroe
Sep 11, 2017 -

Scott Kia Of Springfield responded

Congratulations on your first lease Mike, we are so glad we helped you find the best option for your family. Thanks for being our guest!

September 09, 2017

Hassan is the best!!! Today I left with the car of my dreams! My second car with Scott Kia and they just get better and more VIP. Hassan helped us from the moment we entere More

by Callouxannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh, Kristen Rose
Sep 11, 2017 -

Scott Kia Of Springfield responded

We're so happy we earned the opportunity to welcome you back. We love a happy ending and it was our team's pleasure to make sure you drove off completely satisfied with the best Kia product for you! Enjoy your Niro - great choice!

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