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Scott Kia Of Springfield

Springfield, PA

4.7
1,311 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,311 reviews

April 26, 2023

Jeff was an excellent salesman. He knew every little in and out of the vehicle to make sure I was aware of all of the functions that my new Kia had to offer. He also made sure that More

by atrainer629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack
Apr 29, 2023 -

Scott Kia Of Springfield responded

Buying your first car is such a big event, so congratulations to you! I'm sure that Jeff was thrilled to walk you through all your options, answer your questions until you felt ready and confident in your choice, and then make your decision an exciting event. What a privilege that you chose Scott Kia. Enjoy the road ahead.

April 21, 2023

Asked for the vehicle to be done sooner than I was told. Salesman accomodated me. I was very pleased. He was very nice. More

by Rick Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hanshaw
Apr 21, 2023 -

Scott Kia Of Springfield responded

Glad to hear it, Rick. It's our goal to be accommodating whenever it's a possibility, as well as friendly, helpful, and professional. We value your 5-star recommendation.

April 18, 2023

All salesman at this dealership were very professional. No one used forceful or pushy tactics. I knew what I wanted and they helped me find an available car. More

by mike.fetchko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Dan McGrath, David Gaudino
Apr 19, 2023 -

Scott Kia Of Springfield responded

Thanks for the opportunity to earn your stars, Mike. Professional and thoughtful care is our team's goal— great to hear you felt it.

April 17, 2023

The reservation and purchase of my new Sportage Hybrid SX Prestige was practically stress free. Vinny's caring and knowledgeable approach made the process quite easy for me. He was informative and answered a More

by Proud new Kia owner!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Jordan Allen, David Gaudino, Vinny Ingargiola
Apr 19, 2023 -

Scott Kia Of Springfield responded

The Sportage Hybrid is an awesome car, great pick! This review is great because it lets us know we've hit the mark— total customer satisfaction. Your car purchase should be exciting, so we put tons of effort toward making the process easy. And, we are thankful that you took the time to share your 5-star recommendations.

April 17, 2023

Matt was very professional and cordial. He ensured that I was comfortable in the dealership while I waited for completion of the service to my 2012 Kia Forte, and he worked hard to get the More

by tomcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hanshaw
Apr 17, 2023 -

Scott Kia Of Springfield responded

Your continued trust is the greatest compliment ever. Thank you for choosing us again. "Professional and friendly"— we're glad you felt it because that's our goal. Matt and our whole team appreciate your full stack of stars.

April 13, 2023

Hassan was very attentive and helpful with my needs and helped make things easy and quick with the car purchasing process. I am very happy with my brand new Telluride and I am a Kia girl for life. More

by tiara21592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh, Kristen Rose, David Gaudino
Apr 14, 2023 -

Scott Kia Of Springfield responded

What an awesome new car, Tiara. Black is a super cool color choice for your Telluride— great pick! Thanks for sharing your 5-star recommendation and encouraging feedback. We love learning that we've earned your high opinion, in your words you've become a "Kia girl". Hassan is celebrating your review, and our entire team is happy you felt our thoughtful & professional culture!

April 13, 2023

Even though there’s always a wait for the car-buying process, I’ve never had a bad experience here. More

by e.cevallosveliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Ingargiola
Apr 14, 2023 -

Scott Kia Of Springfield responded

Yours is one of the highest compliments we could receive to earn your trust for repeat purchases. So, we appreciate you honest feedback about what could make your experience even better. Processing of the legal paperwork and lending contracts, though important, can be tedious. Definelty not the exciting part, but we hope that we overcome it by focusing our attention on you and providing personalized customer care.

April 13, 2023

Delco Dave and Jeff were fabulous to do business with! thanks for everything It was a very pleasant experience. More

by 313jeanine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Chris Glakas, David Gaudino
Apr 14, 2023 -

Scott Kia Of Springfield responded

We totally agree, Delco Dave and Jeff are awesome. They are an amazing part of our team! We give our best to our customers and each other at Scott Kia, so we're happy you felt our welcoming culture.

April 13, 2023

Just leased a second vehicle with Scott Kia. Another great experience. They aim to please! More

by PatS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Campbell, David Gaudino
Apr 14, 2023 -

Scott Kia Of Springfield responded

Our team takes these customer reviews to heart, so we appreciate knowing we've earned your 5-stars— again! Thanks for choosing us, Pat. Enjoy your new ride.

April 10, 2023

I'm a long time customer of Kia going back to the Ryan days. I love Kia especially when I get the service I've received in my recent Kia Sportage purchase. I came in looking for Tiffany because of the fab More

by Carriejohn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Walsh, Tiffany Hall, David Gaudino
Apr 11, 2023 -

Scott Kia Of Springfield responded

Wonderful! Our entire team is celebrating your review. We're honored to have you recognize our efforts to be different from the rest— helpful, answering questions, respecting your time, and ready to earn your confidence for years to come. We're grateful to learn you feel this way. And Tiffany certainly appreciates your endorsement of her commitment to personalized attention. We value your recommendation.

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