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Scott Kia Of Springfield

Springfield, PA

Overview
Reviews
4.5
1,419 Reviews
Call Dealership (610) 544-0100
View Awards

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,419 reviews

July 02, 2023

Dante was very friendly and professional. Very straight forward and easy to work with. Told him what I wanted and he got it for me. I highly recommend him to get you in your next car. Thanks More

by jeffrey wong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Paul
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Jul 11, 2023 -

Scott Kia Of Springfield responded

Thanks, Jeffrey, for sharing your 5-star opinion with others. We're thrilled to have earned all your stars. We've got a dedicated team at Scott Kia, like Dante, committed to professionalism and making the process feel easy. Our team makes this dealership a special place. We appreciate your recommendation. Thank you, and congrats on your new car!

June 29, 2023

As soon as we walked in Corenia gave us a warm welcome. She was very knowledgeable and helpful. The process was kind of long but she was a Sweetheart throughout. Because of her we plan on returning in a f More

by Banerises
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corenia White
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Jun 29, 2023 -

Scott Kia Of Springfield responded

We're pretty crazy about Corenia, too— she is professional, knowledgeable, and thoughtful. No doubt about it, our team makes us a special dealership. And we're thrilled she earned your 5 stars. She appreciates your recommendation.

June 28, 2023

JeffB@ScottKia provided smooth sailing throughout process of purchasing my Kia Soul along w/GM Dave. Jeff is very knowledgeable w/Kia products & goes Above&Beyond to insure complete satisfactiion. More

by TommyD
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, David Gaudino
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Jun 29, 2023 -

Scott Kia Of Springfield responded

It is our goal to make your purchase experience convenient and pleasant too. Congratulations on your brand new Kia Soul. We've got a super group of people here, like Dave and Jeff, and the entire team appreciates your stars, Tommy.

June 28, 2023

This dealer offers great customer service and is attentive to customers needs. They gained my loyalty. More

by Emmamagnus
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corenia White
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Jun 29, 2023 -

Scott Kia Of Springfield responded

What a compliment to learn that we've earned your confidence and 5 stars. Thanks for sharing your experience with others— we value your recommendation.

June 27, 2023

I couldn't be happier with my experience. From start to finish it was flawless. I will recommend this dealership to anyone. Amazing!!!! More

by revan.dnb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, David Gaudino, Corenia White
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Jun 29, 2023 -

Scott Kia Of Springfield responded

We're over the moon to have you recognize our efforts, in your words, as “flawless,” and we're grateful to Corenia, Kristen, and David for representing the team so well. 5-star is a whole team effort. We value your recommendation. Glad it felt amazing... That's our goal.

June 26, 2023

Corenia was an absolute dream. She brought humanity and validation into an otherwise intimidating experience. I am very happy with my purchase, and if you're headed to Scott Kia, l More

by DARNALLMAGGIE
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Corenia White
Report | Print
Jun 29, 2023 -

Scott Kia Of Springfield responded

Thoughtful and professional— that's our goal, and we're glad you felt it. We want your decision to come from an informed perspective. We’re here to offer you help and options. Buying a car is a BIG deal. It should be exciting, a celebration. We value your stars and this recommendation for Corenia.

Jun 30, 2023 -

Scott Kia Of Springfield responded

We recognize that, sometimes, buying a car can feel "intimidating". That's why our team focuses on thoughtfulness and professionalism... which brings the human back into purchasing your new vehicle. We want to be an enjoyable part of a big moment! Our team is celebrating that you are so happy, especially Corenia. Thanks for your shining stack of stars!

June 25, 2023

The level of customer service was unmatched thanks to Corenia. Truly from start to finish a perfect experience. More

by revan.dnb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Tom Walsh, David Gaudino, Corenia White
Report | Print
Jun 26, 2023 -

Scott Kia Of Springfield responded

We've got to say, you look sharp behind the wheel of your brand new K5— great color choice with black! Our team 100% agrees that Corenia is awesome. I'm sure she appreciates your 5-star shout-out. It's amazing to hear she gave you the "perfect" car-buying experience. Thanks for the full stack of stars.

June 24, 2023

I came in to get a SUV and Dave and Chris were able to accommodate me at a rate i can afford. It didn’t take long and both were very helpful answering my questions More

by Debfly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Delco Dave, Chris Glakas, David Gaudino
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Jun 26, 2023 -

Scott Kia Of Springfield responded

Super! We're grateful for your recommendation. Congratulations on your new Kia…enjoy the miles ahead!

June 24, 2023

This was the BEST experience I have had purchasing a car in many years. This is my 4th Kia, my first experience was great, 2nd so-so and 3rd awful, all at the same dealership. This time I decided to try my More

by ssmith2893
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corenia White
Report | Print
Jun 26, 2023 -

Scott Kia Of Springfield responded

Woah! That "difference" you felt is our ultimate goal. It's being a customer-first organization with a thoughtful and professional team. And's we're so glad you recognized that— thanks for sharing an amazing 5-star review.

June 22, 2023

This dealership is horrible & unprofessional. They are not accommodating. The managers are rude & arrogant. They inconvenience the customer & do not compensate. More

by Glam Smith
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Steve Lamonaca, Chris Southard, Matt Hanshaw
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Jun 22, 2023 -

Scott Kia Of Springfield responded

You were generous with your time this afternoon, and I'm grateful we talked Miss Smith so that I could listen and learn about your experience. We missed an opportunity to earn your confidence and I appreciate this review because it prompted our conversation today. I know exactly what went wrong now. We're committed to corrections, and I appreciate you shared this experience with us. I value your compliments for Julius and Maggie and I will pass along to them your kind words for their customer care.

Jun 22, 2023 -

Glam Smith responded

Thank you Jeanne for you time as well. I appreciate you LISTENING then ADDRESSING my concerns and rectifying the problem promptly. It’s people like you Jeane that puts the positive in customer SERVICE. I appreciate your commitment in making the corrections across the board. It makes people be held accountable and strive for better if not great. Furthermore, it makes the customer fill HEARD & APPRECIATED. Thank you for passing the compliments along. Again, you are GREATLY APPRECIATED!

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